I'm Sorry Missouri Star Quilt Co. But....

[PamelaOry]

Great news on the added shipping options, thank you!

[am2901]

I’ll share some REALLY GOOD NEWS! Because I miscalculated, when I should not have been working after a full day, I quickly placed an order for more cut yardage - adding a few other pieces of cut yardage, too - at 6PM on Easter Sunday. I selected FEDEx Express shipping for $7 and used my Quilter’s Cash to offset the up-charge. Happy to report that my fabric was delivered today by 2 PM. That’s delivery from MO to DE in 1-1/2 days!!! Grateful for additional shipping options and thank you MSQC for your products and service.

Laurie B, when you selected FEDEx Express shipping for $7, didn't that mean in addition to the regular $5 charge for shipping? So the total charge for shipping was $12?

[Caroline T.]

AM2901, if your order is over $100, yoy are eligible for free (standard) shipping, so if you choose the FedEx Expedited in that case you only pay $7.

I too placed an order yesterday (over $100) and only paid $7 for the quicker option. MY order tracking says i'll have it tomorrow. I'm a happy camper.

Thanks Al for all your efforts and for keeping your finger on the pulse of your customers.

[bubba]

AM2901, if your order is over $100, yoy are eligible for free (standard) shipping, so if you choose the FedEx Expedited in that case you only pay $7.

I too placed an order yesterday (over $100) and only paid $7 for the quicker option. MY order tracking says i'll have it tomorrow. I'm a happy camper.

Thanks Al for all your efforts and for keeping your finger on the pulse of your customers.

I'm happy for you! When you are at a retreat and spend $100, they will also ship it for free.

[EnumclawGramma]

Al is a rock star! I really appreciate all you've done to help with this shipping situation! This. Right here. This attention to customer service. This is why I hung in for so long. And I knew in my heart we would be listened to and this problem would be addressed.

Thank you Al. ***HUGS***

[sydneybean]

I'm just a little confused. Is it 7 dollars on top of the 5 dollar regular shipping or just 7 dollars. Some are saying they are charged 7 dollars but in Al's little picture is says "additional $7" Just want to be clear on this

[BillNye]

I'm just a little confused. Is it 7 dollars on top of the 5 dollar regular shipping or just 7 dollars. Some are saying they are charged 7 dollars but in Al's little picture is says "additional $7" Just want to be clear on this

It breaks down like this

Standard shipping - $5
Ground shipping - $7 (or $2 more than standard)
Expedited (2day) - $12 (or $7 more than standard)

[sydneybean]

Thanks Al. I get it now!

[auntstuff]

It breaks down like this

Standard shipping - $5
Ground shipping - $7 (or $2 more than standard)
Expedited (2day) - $12 (or $7 more than standard)

Who is handling ground shipping?

[BillNye]

Who is handling ground shipping?

Ground is the fedex 3 day service.