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  1. #1
    Missouri Star

    Join Date
    Aug 2015
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    Canada
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    Thumbs down Not impressed with FedexMalView

    Clearly my kudos on my previous post was premature.

    I ordered from M* on March 13 & 15. They shipped within a day & same day. Good for them. The orders were sent by FedexMailView. Clearly this is NOT FedEx, which I usually get within a week.

    When I select the MailView ref #, I get nothing. So I googled MailView and when I enter the reference numbers, I see that they have been sitting in NJ since a few days after shipping fromM*. No other info, so I have no idea if still there, dlots in the river or when to expect it.

    Summary - FedExMailView is crappy service. Although USPS to Canada was slow, at least you could follow your package.

    I would like to see options for shipping.

    Enjoy life and do what makes you happy. Everything else will follow.

    Every day I try to do one thing that challenges my comfort zone.

  2. Thanks auntstuff thanked for this post
  3. #2
    The Guild President

    Join Date
    Jan 2017
    Location
    Treasure Coast, FL
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    689
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    Default Re: Not impressed with FedexMalView

    Suzanne,

    I feel your pain too. My last ordered first showed a delivery date yesterday. Now it is bumped to Thursday. It sat for almost a week before any movement showed for it. Sigh.

    It was the standard $5 shipping rate. I know there is an option to pay more to receive the order faster but chose not to pay extra this time.

    Good luck!

  4. Thanks SuzanneOrleansOntario thanked for this post
  5. #3
    The Guild President

    Join Date
    Nov 2017
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    Default Re: Not impressed with FedexMalView

    Surepost was bad enough. Mailview is the bottom of the shipping barrel.
    TRUTH is seldom appreciated, unless you happen to agree with it. When you don't agree, you just call it rude.

  6. Thanks SuzanneOrleansOntario thanked for this post
  7. #4
    Missouri Star

    Join Date
    Feb 2015
    Location
    FL
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    6,511
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    Default Re: Not impressed with FedexMalView

    Feels like it would get there faster with a horse and buggy.

    FedEx has their 'ways'. What's annoying is when it's just across the border in GA and they send it back to NC before moving toward FL. Stupid, if you ask me!

    Thing is, talking to FedEx is like talking to a brick wall. We're sorry, but they have all the excuses under the sun just a click away. They pick one, and don't make any improvements to the system.

    M* is doing their part, getting the orders out quickly and efficiently, but FedEx is dropping the ball. I know you can pay more for a 'better' FedEx time, but it seems like with all of the orders that they have going out, FedEx would do a better job for their customer (Missouri*). Wonder how much longer their contract with FedEx is?

    Personally, I'd just as soon have the USPS deliver my packages.
    Katrina


    “Nothing can dim the light which shines from within.”
    ― Maya Angelou

  8. Thanks SuzanneOrleansOntario, auntstuff thanked for this post
  9. #5
    Block Queen

    Join Date
    Dec 2016
    Posts
    141
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    Default Re: Not impressed with FedexMalView

    My last order took 9 days to get to me, and they kept changing the delivery date. But the goods shipped the next day. And M* sent a pretty fat quarter too. What I fail to understand is how I can get an order of thread from NV in four days with shipping under $5.00 using USPS, but FedEx takes between 7 and 10 days.

  10. Thanks dwil23, SuzanneOrleansOntario, auntstuff thanked for this post
  11. #6
    The Guild President

    Join Date
    Nov 2017
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    Default Re: Not impressed with FedexMalView

    I've had 4 orders since they switched to this mess, and ALL of them took 9 days. I'm less than 200 miles south of the store. Waiting another 9 days for the latest. PS, just because shipping label was created doesn't mean its actually moving. It may sit there for 2 days or more.
    TRUTH is seldom appreciated, unless you happen to agree with it. When you don't agree, you just call it rude.

  12. Thanks SuzanneOrleansOntario thanked for this post
  13. #7
    Applique Angel

    Join Date
    Jan 2019
    Location
    Willamette Valley, Oregon
    Posts
    323
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    Default Re: Not impressed with FedexMalView

    Of all the places I’ve ordered from M* has been the slowest.
    Pam

  14. #8
    The Guild President

    Join Date
    Nov 2017
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    Default Re: Not impressed with FedexMalView

    Quote Originally Posted by PamelaOry View Post
    Of all the places I’ve ordered from M* has been the slowest.
    Me too, including my second-hand books. They USED to be the slowest, but not now.
    TRUTH is seldom appreciated, unless you happen to agree with it. When you don't agree, you just call it rude.

  15. Thanks SewMuchToDo thanked for this post
  16. #9
    Missouri Star

    Join Date
    Aug 2015
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    Canada
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    Default Re: Not impressed with FedexMalView

    Quote Originally Posted by Rhonda K View Post
    Suzanne,

    I feel your pain too. My last ordered first showed a delivery date yesterday. Now it is bumped to Thursday. It sat for almost a week before any movement showed for it. Sigh.

    It was the standard $5 shipping rate. I know there is an option to pay more to receive the order faster but chose not to pay extra this time.

    Good luck!
    I don't see an option to upgrade the shipping for Canadian orders. I loved it when plain old FedEx was used, not FedEx MailView. That is definitely their bottom of barrel service.

    Enjoy life and do what makes you happy. Everything else will follow.

    Every day I try to do one thing that challenges my comfort zone.

  17. #10
    Missouri Star

    Join Date
    Apr 2015
    Location
    Spring, TX
    Posts
    3,441
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    Default Re: Not impressed with FedexMalView

    You guys make me so thankful that I have several good local quilt shops near me. I am blessed.

  18. Thanks dwil23, SewMuchToDo, SuzanneOrleansOntario thanked for this post

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