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  1. #31
    UN-Biased

    Join Date
    Dec 2017
    Location
    Iowa
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    Default Re: How long is Processing

    I like to order from MSQ but I get my fastest service from The Fat Quarter Shop. I placed an order wih them yesterday and a few hours later received an e-mail that my order was shipped! I'm guessing that it will be here on Saturday as my usual wait is 3 days. They have excellent customer service.

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  3. #32
    Quilting Guru

    Join Date
    Sep 2018
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    Northern Colorado
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    Default Re: How long is Processing

    My most recent order was the dragonfly daily deal and a pattern. From e-mail of it being shipped smartpost to on my doorstep was 4 days. That's 2 days faster than smartpost was indicating.
    I got it the same day my local post office got it.

    Pretty dang fast considering what others are experiencing.

  4. #33
    Missouri Star

    Join Date
    Oct 2013
    Location
    West Viriginia
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    4,117
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    Default Re: How long is Processing

    I always get mine very fast from MSQ.

    Since Fedex is the one sending it all over the place perhaps when a carrier does this we should also file a complaint on the
    Consumer Report website asking what the heck they are thinking when they do this crazy stuff.

    Women are Angels.
    When someone
    break's our wings
    we will continue to
    fly...usually on a
    broomstick.
    We're flexible like that.
    - embroitique

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  6. #34
    The Guild President

    Join Date
    Nov 2017
    Posts
    848
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    Default Re: How long is Processing

    Quote Originally Posted by Carlie Wolf View Post
    I always get mine very fast from MSQ.

    Since Fedex is the one sending it all over the place perhaps when a carrier does this we should also file a complaint on the
    Consumer Report website asking what the heck they are thinking when they do this crazy stuff.
    Actually, I have done that a few times. No response.

  7. #35
    Missouri Star

    Join Date
    Feb 2015
    Location
    FL
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    6,617
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    Default Re: How long is Processing

    Well, my package finally arrived...

    Click image for larger version. 

Name:	100_0341.JPG 
Views:	79 
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ID:	156415

    I'm lucky the fabric was still in there!

    I'll be contacting FedEx and the USPS about this one.
    Katrina


    “Nothing can dim the light which shines from within.”
    ― Maya Angelou

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  9. #36
    The Guild President

    Join Date
    Nov 2017
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    Default Re: How long is Processing

    Looks pretty much like mine did too.

  10. #37
    Missouri Star

    Join Date
    Oct 2012
    Location
    Tinley Park, Illinois
    Posts
    5,445
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    Default Re: How long is Processing

    Normally I get my orders pretty fast from MSQ*. My small order from Dec 4th was sent out FedEx smart post and is suppose to be delivered Dec. 19th. So that's 15 days for delivery. I know that it's the busiest time of the year, but more than two weeks for delivery is not acceptable.

  11. #38
    Missouri Star

    Join Date
    Oct 2012
    Location
    Tinley Park, Illinois
    Posts
    5,445
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    Default Re: How long is Processing

    Update: I don't have a clue what's going on with the deliveries but I just got my order from the 4th and it was delivered by UPS! My last update was for delivery the 19th from Sure post so I'm glad that my order finally arrived. Now I can finish my last minute gifts.

  12. #39
    UN-Biased

    Join Date
    Dec 2017
    Location
    Iowa
    Posts
    34
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    Default Re: How long is Processing

    Quote Originally Posted by Quilter74 View Post
    I like to order from MSQ but I get my fastest service from The Fat Quarter Shop. I placed an order wih them yesterday and a few hours later received an e-mail that my order was shipped! I'm guessing that it will be here on Saturday as my usual wait is 3 days. They have excellent customer service.
    Update: Order from the Fat Quarter Shop arrived yesterday (Saturday) just like they said. Three days from Texas to Iowa! Love it!

  13. #40
    Applique Angel

    Join Date
    Mar 2014
    Location
    Mesa Arizona
    Posts
    321
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    Default Re: How long is Processing

    It seems to me that msqc has always been slow with cutting yardage. They most certainly need an improvement in that department. Then there's shipping ...seems like my packages take a trip around the U.S. before it gets to me! Lol. Maybe msqc needs to see and discuss how other successful fabric shops work their orders. MSQC has been quite successful and even if it cost them some money, at this point they can most certainly afford it. Better option than to loose customers! I am sure other businesses would be open to offer some suggestions! I've had another thought though......do you think since MSQC has problems with shipping because they are located in such a small town that is out in the boonies??

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