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  1. #1
    Designer Diva

    Join Date
    Dec 2012
    Location
    Debary, FL
    Posts
    483
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    Default Tell me I'm not the only one.......

    I'm having a terrible time with the Basix template. I've tried on 5 separate pieces, measured my 1/4" seams and they are perfect on 3 different rulers, measured my strips and they are exactly 2.5" each, the center piece is exactly 2".......and STILL the basix template doesn't line up. It's at least 1/8" or more over the seam lines. So frustrating. Did I get a bad template?

  2. #2
    Designer Diva

    Join Date
    Jan 2017
    Location
    Treasure Coast, FL
    Posts
    423
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    Default Re: Tell me I'm not the only one.......

    I saw that ruler last week. It's used in a class at the LQS for a flag table runner. Measure the lines on the ruler to double check if they are correct. Call to the vendor and see if there was a bad batch or not.

    Good luck!

  3. #3
    4 Patch Pro

    Join Date
    Jan 2017
    Location
    Missouri
    Posts
    42
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    Default Re: Tell me I'm not the only one.......

    Hi g8dhorse7,

    This sounds like a huge pain. If you would send me a photo of what you're seeing, I can send that along to our head of customer service. She will be happy to reach out to the vendor if there is something wrong with the product.

    My email is sbrien@missouriquiltco.com

    All the best,
    Sam

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