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  1. #1
    Designer Diva

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    Default Sale items on sale for more than the original MSQC price

    Hey Alan,
    I've noticed that sometimes when you do a percentage off sale, the sale price winds up higher than the original offered price.

    For example, with the Mystery Batik Charm Pack, it's normally $6.95 from MSQC, but since the MSRP is $12, and there's currently a 25% off sale, it's $9 today, $2.05 more than normal.

    https://www.missouriquiltco.com/shop...uantities-last

    Maybe you can fix the code so that the site uses the lower of the two prices?

  2. #2
    Designer Diva

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    Default Re: Sale items on sale for more than the original MSQC price

    Here's another example (though not as big a price difference):
    https://www.missouriquiltco.com/shop...lic-charm-pack

  3. #3
    Designer Diva

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    Default Re: Sale items on sale for more than the original MSQC price

    Actually, here's a question...

    When you do a 25% off sale, it looks like the site does 25% off MSRP, not 25% off MSQC pricing. Is that what's intended?

  4. #4
    Missouri Star

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    Default Re: Sale items on sale for more than the original MSQC price

    Doesn't look right!!
    Blessed are the children of the piecemakers for they shall inherit the quilts!

  5. #5
    The Guild President

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    Default Re: Sale items on sale for more than the original MSQC price

    Gotta love this place, always a surprise.

  6. #6
    The Guild President

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    Default Re: Sale items on sale for more than the original MSQC price

    Quote Originally Posted by midnightline View Post
    When you do a 25% off sale, it looks like the site does 25% off MSRP, not 25% off MSQC pricing. Is that what's intended?
    Probably. I've noticed that before with other sales.

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  8. #7
    The Guild President

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    Default Re: Sale items on sale for more than the original MSQC price

    That's not what we do, I wonder if some wires got crossed recently. These are great examples of the problem though, let me run this by our tech guys and see what's going on

  9. Thanks EsGrandma, EnumclawGramma, Monique thanked for this post
  10. #8
    Designer Diva

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    Default Re: Sale items on sale for more than the original MSQC price

    I've noticed this as well. I jumped when I saw 25% today because there is a line I'm dying to get but the price is showing $7.50 pp, regular price is $8.95. 25% off would make the pack $6.72. I'm not one to squabble over prices less than a dollar but that extra savings could go towards shipping cost.

    Thanks for checking on this, BillNye.

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  12. #9
    The Guild President

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    Default Re: Sale items on sale for more than the original MSQC price

    Something is definitely wonky -- the Moose Lake Charm Pack is $10 MSRP but its sale price is $8.95 -- at 25% off it should be $7.50. I noticed the same on a couple of other charm packs, but those were sold out.
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  13. Thanks g8dhorse7 thanked for this post
  14. #10
    Honey Bun

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    Default Re: Sale items on sale for more than the original MSQC price

    Hi there,

    Al got in touch with me and I dug in on those prices mismatches. Thanks so much for bringing it to our attention. We've adjusted about a dozen prices to match the offer and reached out to any customer that purchased at the incorrect price.

    I've spoken with our product folks and they've added a step to their process to make sure we don't have any pricing issues when categories are put on sale in the future.

    I hope you have an excellent Memorial Day weekend!

    Best,

    Caleb

  15. Thanks Shirley, sherriequilts, The_Last_Unicorn thanked for this post

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