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  1. #1
    The Guild President

    Join Date
    Jan 2016
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    Southern CA
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    Default shipping email notices ... mine stopped too

    Recently I commented that I was still getting my emails on shipment notices.. well I should have kept my mouth shut, for the last two orders that were shipped snuck out of M* before they could be tagged to tattle on them! The web site was correct and up to date, just wasn't updating me via email on the status. Good news ... two order left two days apart and both are now on the big brown truck and coming today.

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  3. #2
    Missouri Star

    Join Date
    Apr 2016
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    Default Re: shipping email notices ... mine stopped too

    I haven't gotten any notification on my last 2 orders. I have to check their site and check on the order status......perhaps they've decided not to do it anymore......sad, I like the notification........I don't always remember to check my account. I too have received delivery without ever knowing it was coming.
    Anita

  4. #3
    Missouri Star

    Join Date
    Feb 2015
    Location
    Jacksonville, FL
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    4,617
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    Default Re: shipping email notices ... mine stopped too

    I haven't gotten the notices either. I liked knowing when to look for something.
    Katrina


    “Nothing can dim the light which shines from within.”
    ― Maya Angelou

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  6. #4
    Applique Angel

    Join Date
    Nov 2017
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    Default Re: shipping email notices ... mine stopped too

    I thought EVERYBODY sent shipping notices.

  7. #5
    Missouri Star

    Join Date
    Dec 2013
    Location
    Missouri
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    5,124
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    Default Re: shipping email notices ... mine stopped too

    Did you check your spam/junk mail folder? Sometimes even email addresses that are in your address book will for some reason go into the spam/junk mail folder.

  8. #6
    The Guild President

    Join Date
    Jan 2016
    Location
    Southern CA
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    Default Re: shipping email notices ... mine stopped too

    Checked spam folder... nothing from M*, but I got 3 different offers on getting in shape.. LOL

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  10. #7
    Missouri Star

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    Apr 2016
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    Default Re: shipping email notices ... mine stopped too

    Always check spam.....no M* there......just date offers......seriously!
    Anita

  11. #8
    Applique Angel

    Join Date
    Nov 2017
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    Default Re: shipping email notices ... mine stopped too

    At least I seem to have finally stopped getting viagra offers.

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  13. #9
    4 Patch Pro

    Join Date
    Jan 2017
    Location
    Missouri
    Posts
    42
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    Default Re: shipping email notices ... mine stopped too

    Hey everybody,

    This one is a bit of head-scratcher. Our tech director took a look at the system that generates the emails and didn't see anything out of the ordinary. It should still be sending out emails for every shipment. The trouble is that it's an inconsistent error, so finding why the email didn't go out is hard to pin down.

    He's going to keep an eye out and hopefully the issue will reveal itself.

    Thanks,
    Sam

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  15. #10
    Applique Angel

    Join Date
    Jul 2013
    Posts
    362
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    Default Re: shipping email notices ... mine stopped too

    Mine have disappeared also. Order on April 26 and April 29 have arrived - no notice. Order of May 1 is now saying it has been shipped on my account listing, but I have no idea when it was shipped and have not received an email. I miss the emails. On the good side, both orders were complete and accurate and received in a time frame that is much improved over the recent past. Thanks M* for your continued efforts to improve this area of the shop.

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