Hi Guest, Welcome to the quilting forums, register now —or—

Results 1 to 5 of 5

Thread: Eating my words

  1. #1
    Missouri Star

    Join Date
    Feb 2015
    Location
    FL
    Posts
    7,022
    Post Thanks / Like

    Default Eating my words

    I last posted in the Squeaky Wheel about how frustrated I was with Timeless Treasures 10" squares. I also wrote them about how out of square the pack was. Well today, I received a box from TT. I was like its way too big for 1 pack of 10" squares, which is what I figured they would replace. My son opened the box and there were 3 replacement packs. They replaced my entire order.

    Customer service isn't dead at Timeless Treasures. I was pleasantly surprised. Now, to write a thank you note and start planning for this extra fabric that I wasn't expecting.
    Katrina


    “Nothing can dim the light which shines from within.”
    ― Maya Angelou

  2. Thanks Claire Hallman, Anna Leigh, Monique thanked for this post
  3. #2
    Missouri Star

    Join Date
    Oct 2013
    Location
    Wisconsin
    Posts
    6,942
    Post Thanks / Like

    Default Re: Eating my words

    Yay for you! And I think you are an extra good person for telling all of us how they corrected your order so we aren't afraid to order from them. Have fun planning your next masterpiece!

  4. #3
    Missouri Star

    Join Date
    Jul 2013
    Location
    Colorado
    Posts
    9,187
    Post Thanks / Like

    Default Re: Eating my words

    My LQS carries mostly Timeless Treasures fabrics. I've used them a lot. I have never bought their pre-cuts, but I've been very satisfied with their yardage.

  5. #4
    Missouri Star

    Join Date
    May 2013
    Location
    Always on the road
    Posts
    2,906
    Post Thanks / Like

    Default Re: Eating my words

    Nice to hear about another company that is reputable with good customer service. Thanks for posting your follow up!

  6. #5
    Missouri Star

    Join Date
    Jun 2013
    Location
    grafton,ma
    Posts
    7,049
    Post Thanks / Like

    Default Re: Eating my words

    Thanks for letting us know that they are a company that cares.
    Joan

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •