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  1. #1
    Missouri Star

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    Default Advice Needed: pushy craft seller

    I have a problem that y'all can help me with. If left up to me, I'd say something very unkind and hurtful.

    There's a lady in our craft group at church who is a talker. She hogs conversations where ever she goes. We put up with her because she comes with her mother and we love her mom. Besides, she doesn't have many friends and we are probably the only people she talks to. She's single and about 56 and doesn't work.

    But the main problem is when we have our craft sales, she hovers over a person and badgers them with questions about what they want and how she's made 81 of these and how she has her own kiln and can make whatever you need and can you give me your number and I'll call you. I'm sure you have met such a person, right? I'm also sure many people just leave and don't buy because of her tactics.

    So..... how can this be addressed? She is always stationed near her crafts, and that's okay, because most of us do that too. But what is a good way to tell her to back off the customers?

  2. #2
    Missouri Star

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    Default Re: Advice Needed: pushy craft seller

    I'm going to start by saying I probably will not be any help here.I might understand her a little bit,I don't work and have very few friends also because I have seizures and not many people stay around when they find out about this.She may be that talkative because of those reasons listed.You might approach her and let her know that you feel people are being pressured by her and suggest she give out a business card instead.She may not even be aware that she is so talkative.I know when given the chance I can talk and talk also.
    Joan

  3. #3
    Missouri Star

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    Default Re: Advice Needed: pushy craft seller

    Sorry I don't really have any advice, but was thinking the same as Joan. It could be that she is lonely and trying too hard to make friends. Or insecure. I think you first need to try to figure out why she is doing this, and then maybe it will be easier to figure out how to deal with it. Would it be possible to give her another job to do that would keep her occupied and maybe make her feel "needed"?

    Joan - I find it awful that people don't stay around because of your seizures - but, you have plenty of friends here!
    Donna

  4. #4
    Missouri Star

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    Default Re: Advice Needed: pushy craft seller

    Talk to her mom and see what she says.
    K is for Karen .....................Cremation - My last hope for a smokin' hot body.

    Before you speak,
    T - is it TRUE?
    H - is it HELPFUL?
    I - is it INSPIRING?
    N - is it NECESSARY?
    K - is it KIND?


    Check my User Notes.

  5. #5
    Binding Belle

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    Default Re: Advice Needed: pushy craft seller

    Unfortunately I don't think there's anything you could say to this person ... No matter how kindly you say it... That won't destroy her feelings. Even though you and others know she's driving off business. She sounds like someone who is attention starved at the least and there may even be a more deep seated issue such as borderline personality. Is she only affecting her sales at your craft fairs? OR is it affecting everyone's sales? If it's only her sales, I'd bite my lip ... BUT if it's affecting the whole craft sale you might start by gently speaking to her mom...they will either both leave the group (unfortunate, but it happens) or the mom will provide some insight on how to to proceed. I feel for you ... Have seen these situations before.

  6. #6
    Missouri Star

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    Default Re: Advice Needed: pushy craft seller

    I really don't think she's trying to make friends. I invited her to our book club because we were reading a book she had read and loved. I thought it would be a great way for her to meet others and give her an outlet to talk about books and reading. She initially said yes, but then backed out at the last minute. And she's been invited to actually attend a service or adult Sunday School class but she refuses.

    This crafting group is comprised of elderly women, so we all have our illnesses and problems. It's a great place to sit and work and whine a bit if you know what I mean. We don't stray from anyone with problems, but she goes overboard.

    We don't allow separate selling at our craft sale. All money collected goes to one fund and that goes to whatever we decide within the church. We bought choir music, youth trips, and sewing machines for women in Africa this year. While some of the ladies do sell outside of the church (on Etsy, at other craft sales) we don't hand out business cards because it gives the impression that money goes to the person and not the church. Because she chooses not to work, she tries to go around this and take money on the sly. It's another sore spot with her and we've told her she can sell elsewhere if she wants.

    I don't know the extent of her personality problems, but I do know she has depression and OCD. I'm guessing it will probably take a direct talk with her to get her to understand; she is oblivious to any hints we make. I'll talk with her mom and see if she has any suggestions. She's kinda hardheaded too, so I don't know if she is aware of any of this.

  7. #7
    Missouri Star

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    Default Re: Advice Needed: pushy craft seller

    How about plant a customer in front of her and let the customer tell her. There must be some willing actress out there.



    Lorie

  8. #8
    Missouri Star

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    Default Re: Advice Needed: pushy craft seller

    Maybe you could tell her that you have heard customers complaining to each other about her aggressive approach & that it makes them want to walk away instead of buying.
    "I'm putting together a list of 100 reasons why I am NOT relentless!" - Sue Heck, The Middle

    Leonard: For God's sake, Sheldon, do I have to hold up a sarcasm sign every time I open my mouth?
    Sheldon (intrigued): You have a sarcasm sign?

  9. #9
    Missouri Star

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    Default Re: Advice Needed: pushy craft seller

    I agree with the idea of giving her something to do to keep her busy. Maybe take tickets so she has to be in one place the whole time.

  10. #10
    Missouri Star

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    Default Re: Advice Needed: pushy craft seller

    We had a person in our garden club who suffered from the worst ADHD ever and did this. Had noooo sense of his talking CONSTANTLY. Even kept talking and trotting alongside the car as people fled his yard!!!

    I'm friends with a guy with frontal lobe damage that babbles away. It's painful to see when people are so incapacitated from these illnesses.

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