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  1. #11
    Batting Beauty

    Join Date
    Aug 2014
    Location
    Perth Western Australia
    Posts
    253
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    Default Re: craftsy love affair at an end

    paid class ,maybe its the instructor thank you everyone for your replies
    Cheers
    Shareen

  2. #12
    Batting Beauty

    Join Date
    Aug 2014
    Location
    Perth Western Australia
    Posts
    253
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    Default Re: craftsy love affair at an end

    To update re the craftsy class
    this was their reply after 4 emails to and fro
    Patty, Nov 07 091 AM:
    Hi Shareen,

    I'm sorry that I wasn't more clear and we haven't fully answered your questions. Our instructors are great at making sure that they follow up with our members and usually this takes about 3-5 business days. I do see that it has been a bit longer and I've reached out to our instructor liaison to give your instructor a friendly nudge. However, sometimes an instructor might miss a question if it is listed as a reply, due to the format of our platform. If it is posted in a separate post the instructor will see it quickly and answer right away! That said, I can see how this is frustrating and I am happy to pass along your comments to our team.

    Please let me know if there is anything else I can do in the meantime to make sure your questions and concerns are taken care of!

    Take Care,


  3. #13
    The Guild President

    Join Date
    Oct 2009
    Location
    Florida
    Posts
    573
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    Default Re: craftsy love affair at an end

    I had to email Craftsy about deleting some free patterns and free classes I not longer wanted in my account. For some reason, only They can delete.
    I have also asked a question of an instructor on a paid class I took and it took her one full week to get back to me.
    I hope you get a response soon.
    See what I'm sewing at http://disfordovey.blogspot.com

  4. Thanks share60 thanked for this post

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