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  1. #1
    Missouri Star

    Join Date
    Jan 2012
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    Ohio
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    Default My birthday gift....

    My DH got me the hopping foot, table & rulers. Well as some of you know I've haven't received them yet. I ordered them on Jan. 31 and on Feb. 5 I had to send an e-mail to get confirmation that the order was received....the order was received. The charge was on my credit card on Feb. 1.

    On the site it says 2 - 3 weeks...so on Feb. 26 I sent another e-mail to see if it had been sent. They had to order parts and would send out my order early the next week (week of March 4). It has been 6 weeks today since I ordered...so I sent an e-mail this morning to cancel the order.

    Well, by some miracle, the order is ready to ship out today, she said her husband just finished it up last night....I told her to send it and I would watch for a tracking number in my e-mail. Through all of this she never once initiated any contact or updates. So maybe I will have my birthday present before summer
    Shirley aka buckeyequilter
    I work to support a sewing habit that I don't have time for, because I work!

  2. #2
    Missouri Star

    Join Date
    Oct 2012
    Location
    Tyngsboro, MA
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    Default Re: My birthday gift....

    I hope you do. I hate waiting for things even when I know they are coming quickly. You are going to have so much fun with your new presents.
    Lisa

    Please treat others as you would hope others would treat those you love.


    [/COLOR]

  3. #3
    Missouri Star

    Join Date
    Feb 2013
    Location
    Southwest Missouri
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    Default Re: My birthday gift....

    Glad it's on it's way!

  4. #4
    Missouri Star

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    Jan 2012
    Location
    california missouri
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    Default Re: My birthday gift....

    glad it's on the way ... can we have the name of the site so that maybe we think about ordering from them....
    Kellie

  5. #5
    Missouri Star

    Join Date
    Nov 2012
    Location
    Kitchener, Ontario Canada
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    Default Re: My birthday gift....

    Wow....that's really poor customer service. Hope you get them soon!

  6. #6
    Rotary Pro

    Join Date
    Jan 2013
    Location
    azalia, Indiana
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    Default Re: My birthday gift....

    So glad it's on its' way afterall! Hopefully it will be "worth the wait"

  7. #7
    Missouri Star

    Join Date
    Mar 2012
    Location
    Puyallup, WA.
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    Default Re: My birthday gift....

    Funny how things have a way of wrapping up when you're at the end of your patience. Glad you're getting your birthday gift, sorry it was such a hassle, hope you have loads of fun with it and it'll be worth the wait!
    ~~Libby~~

    Quilters make great comforters.

    Friendship is sewn with love and measured by kindness.

  8. #8
    Missouri Star

    Join Date
    Jan 2012
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    Ohio
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    Default Re: My birthday gift....

    I hope it's worth the wait too

    I guess I felt uneasy when there was no communication from her, most places at least send a confirmation of the order.

    When she knew they needed to order supplies she should have sent an e-mail telling me that there would be a delay - I should not have had to e-mail her to ask "what's up".

    I won't buy anything else from them....just get the stuff I ordered and be done with it. I think DH thought my e-mail was a bit harsh this morning....well I can only be led around so long before "harsh" kicks in.
    Shirley aka buckeyequilter
    I work to support a sewing habit that I don't have time for, because I work!

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