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    Buying local vs. the internet

    I know it is important to support our LQS's, however, I am wanting to buy a new long arm machine and if I buy locally it is going to cost me over $1,000 more than if I ordered it online from a warehouse, which will not charge me shipping or tax.

    I'm trying to weigh the other pros and cons. The machine I want is just an upgrade. I know how to work this machine already, so hopefully I won't need a lot of support that I can't get online or over the phone from the company I am buying from.

    My biggest problem is I don't have anyone to help me put this together. I am sure my LQS will not help even if I pay them since I am not buying from them. I am thinking of calling a local sewing machine repairman and see how much he will charge to put it together for me.

    I am sure most folks would say pay the extra $1000 + for local service, but that is still a lot of money! For those who have bought over the internet, was it a good experience or is this something I will regret?

    Also, a dumb question, but...why do all these internet companies offer me free shipping but my LQS will not?

    #2
    Re: Buying local vs. the internet

    I think on your last question it's because they simply deal in internet sales and get breaks on cost, bulk shipping etc.

    I'm not afraid to use Craigslist. If you aren't ,check them out or put a help wanted ad there. It's free!
    🌺 Lorie

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      #3
      Re: Buying local vs. the internet

      The internet warehouses deal in bulk pricing and shipping where your LQS store sell a lot fewer items and their cost is higher. The warehouses also don't offer the customer support that most local dealers have. You trade off some things for others when you show online vs local.
      K is for Karen 😊​..................
      Cremation - My last hope for a smokin' hot body.


      Before you speak,
      T - is it TRUE?
      H - is it HELPFUL?
      I - is it INSPIRING?
      N - is it NECESSARY?
      K - is it KIND?

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        #4
        Re: Buying local vs. the internet

        If you buy locally, the LQS should bring the LA to your house, set it up for you, & show you how to use it. You'd also have local repair & support. Most LQS offer free classes on how to use the products they sell. I've bought both my DSMs & my table LA from the LQS from people I know & trust & who will stand behind their products. That means a lot.

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          #5
          Re: Buying local vs. the internet

          what long arm machine are you looking to purchase?
          https://forum.missouriquiltco.com/co.../icon_wave.gif
          Women are Angels.
          When someone
          break's our wings
          we will continue to
          fly...usually on a
          broomstick.
          We're flexible like that.
          - embroitique

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            #6
            Re: Buying local vs. the internet

            If you are buying a longarm, I would recommend going through a local dealer. I bought my last two machines on the internet and there was absolutely zero support. Fortunately between Jeff and I we have been able to resolve everything, but a longarm is another story. In my case there are no local dealers for DSMs or longarms.
            sigpicwww.whisperofrose.blogspot.com


            Scottie Mom Barb

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              #7
              Re: Buying local vs. the internet

              After weighing the pros and cons, I have decided I will have to pay the extra money and buy from my LQS. The machine I am looking at is the Handi Quilter Amara and for the amount of money I will be spending, I just can't deal with not having local set up and support in case something goes wrong. I did read some reviews of the internet company I was considering and while many folks have had positive experiences, there were some nightmare stories among them.

              I bought my last long arm from my LQS and they have always supported me. I just hate paying all that extra money. Boo! Thanks for helping me with my decision.

              Comment


                #8
                Re: Buying local vs. the internet

                You know, you can always try talking to them about a lower deal, especially if they know you as a regular customer.
                K is for Karen 😊​..................
                Cremation - My last hope for a smokin' hot body.


                Before you speak,
                T - is it TRUE?
                H - is it HELPFUL?
                I - is it INSPIRING?
                N - is it NECESSARY?
                K - is it KIND?

                Comment


                  #9
                  Re: Buying local vs. the internet

                  Hopefully I will get some sort of deal. The shop is small and they don't sell many long arms. This will be the second one I have bought from them.

                  Comment


                    #10
                    Re: Buying local vs. the internet

                    I figure there is cost, and then there is value. It's easy to look at the prices and see that the LQS charges more. But the support you can get from your LQS is worth something, too. Sometimes a lot. So while the cost may be greater in buying from your LQS, it sounds as though the value is greater, too. And you are supporting a local small business.

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                      #11
                      Re: Buying local vs. the internet

                      Originally posted by notsewfast View Post
                      After weighing the pros and cons, I have decided I will have to pay the extra money and buy from my LQS. The machine I am looking at is the Handi Quilter Amara and for the amount of money I will be spending, I just can't deal with not having local set up and support in case something goes wrong. I did read some reviews of the internet company I was considering and while many folks have had positive experiences, there were some nightmare stories among them.

                      I bought my last long arm from my LQS and they have always supported me. I just hate paying all that extra money. Boo! Thanks for helping me with my decision.
                      Congratulations on your new purchase. I think it's a good decision to buy local. Look at it as insurance. I rent the Amara from my LQS, and I love it. We debated getting a LA, but decided we didn't want to lose another room to quilting.

                      Enjoy life and do what makes you happy. Everything else will follow.

                      Every day I try to do one thing that challenges my comfort zone.

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                        #12
                        Re: Buying local vs. the internet

                        Update: I went to my LQS today and was pleasantly surprised. They gave me a price and when I shared my concerns, they counter-offered. After some back and forth, I got the Amara and frame, the shipping and the set up and some free stuff for the Amara for almost $1000 LESS than what I would have paid online!

                        I was thrilled because I am getting what I want for what I believe to be a fair price and I can quit worrying myself silly about it. (Yes, I feel silly now.) So...I have bought two long arms from them in the last 3 years and recently sent a friend to them who also purchased a long arm. I do feel better supporting my LQS because I also know they will be there to support me.

                        Comment


                          #13
                          Re: Buying local vs. the internet

                          Hey, you never know until you try
                          K is for Karen 😊​..................
                          Cremation - My last hope for a smokin' hot body.


                          Before you speak,
                          T - is it TRUE?
                          H - is it HELPFUL?
                          I - is it INSPIRING?
                          N - is it NECESSARY?
                          K - is it KIND?

                          Comment


                            #14
                            Re: Buying local vs. the internet

                            I know it's hard when there is so much difference in the cost but I think you made the right decision and in the end you will be happier. There is no substitute for product support and a local shop you can contact when or if you have a problem.

                            Comment


                              #15
                              Re: Buying local vs. the internet

                              Originally posted by notsewfast View Post
                              Update: I went to my LQS today and was pleasantly surprised. They gave me a price and when I shared my concerns, they counter-offered. After some back and forth, I got the Amara and frame, the shipping and the set up and some free stuff for the Amara for almost $1000 LESS than what I would have paid online!

                              I was thrilled because I am getting what I want for what I believe to be a fair price and I can quit worrying myself silly about it. (Yes, I feel silly now.) So...I have bought two long arms from them in the last 3 years and recently sent a friend to them who also purchased a long arm. I do feel better supporting my LQS because I also know they will be there to support me.
                              A real win-win! Congratulations on your purchase.

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