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    My machine and I have been on a trip

    Well , My 8 month old 965Q Husqvarna quit a week ago today. I had to drive it 250 miles to Clemmons NC (the closest authorized dealer repair). I took it in Thursday evening and he had it fixed by noon on Friday!!
    THE MOTOR was burned up along with the belt stretcher, belt, bobbin case stop and they did a complete tune up of lubricating and adjusting. I hope this was a fluke on the motor...however, the repairman thought the machine must be at least 6 years old and that it had had a great deal of use. (DUH?)
    Anyway, not so very happy with the durability of the machine.
    They tried to show me the new 980Q Epic and offered me a trade up for only $3000 more . Hummm….
    Of course, I was tempted but that's a whole lot of money and whats to say its any more reliable. And second, of course I wanted it....but do I need it....and third, NO NO NO. Lets see if the new motor will hold up and if I will ever buy another Viking if it doesn't.
    Good to be home. I'm a little down about the machine and I'm almost afraid to use it.
    Walk in peace with the Lord by your side.
    Terry

    #2
    Re: My machine and I have been on a trip

    Terry, I hope the new motor holds up. If you ever do decide to replace your Viking, perhaps you should consider an industrial machine. You sew so much more than anyone I know. I remember that you decided to upgrade your Viking after a year because you had used it so much. Donna Jordan has made a couple of videos about her industrial machines, which are built to withstand being used for 12 hours a day, every day for 30 years. She has had her Consew for about 20 years. Although she doesn't do FMQ, the industrial machines have a large harp space, which would be beneficial.

    https://www.youtube.com/watch?v=n3-lr2YNMEo

    https://www.youtube.com/watch?v=wfWBCSz_xiA

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      #3
      Re: My machine and I have been on a trip

      Dog gone it, Terry..That's discouraging and for you I am sure hoping it is a fluke. I don't know anything about your machine, but sometimes these thing happen with the best of machines. I think I would have done the same thing you did. Take the machine with repair under warranty and see what it does. Hoping you have the BEST luck with your new motor and your NEW machine. It should be awesome.

      I DO agree with MSN...You do so much on your machine (SEW much good for the Shriners) maybe you should consider an industrial type machine? I am not smart about the various ones that would work for you but I know others here have either experience or knowledge of what's available.
      Last edited by cv quilter; September 8th, 2018, 05:43 PM.
      A day patched with quilting Seldom unravels Sharon

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        #4
        Re: My machine and I have been on a trip

        If it wasn't so far, I'd suggest my Huskavarna guy in south Charlotte. He's one of the guys that trains everyone else.

        I hope you have many, many years of happy sewing with your 'newish' baby.
        Katrina


        “Nothing can dim the light which shines from within.”
        ― Maya Angelou

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          #5
          Re: My machine and I have been on a trip

          So sad to hear about your machine, lets hope this is the fix for it. Happy sewing!!!

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            #6
            Re: My machine and I have been on a trip

            Glad to hear your Husq got fixed. They are usually very strong durable machines. I used my DD machine for over 10 years as a business, and I never had issues. Had it serviced for her and it's been running for 20+ years.

            If it gives you any grief, you might consider an industrial machine.

            Enjoy life and do what makes you happy. Everything else will follow.

            Every day I try to do one thing that challenges my comfort zone.

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              #7
              Re: My machine and I have been on a trip

              Wow! That's a lot of work on your machine. Hopefully it was a fluke and you have much more sewing ahead on it. I would agree with others that you do a lot more sewing/quilting than the average quilter. Not sure what i'd do if I had to travel 250 miles to have my machine serviced.

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                #8
                Re: My machine and I have been on a trip

                Sorry to hear about your machine. Hopefully the new motor will bring you many hours of sewing.
                Happy Quilting :)
                Evelyn

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                  #9
                  Re: My machine and I have been on a trip

                  Terry ~ Glad you got your machine fixed. Sorry you had to drive so far to a dealer. As much FMQ as you do, you might want to consider an industrial strength table model LA. I've been very satisfied with my Baby Lock Tiara II. Of course, you're looking at $5-6,000. Donna Jordan's industrial machine does only straight line stitching, I think, but it is a work horse. She has a computerized LA for the quilting.

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                    #10
                    Re: My machine and I have been on a trip

                    You all are so sweet to cheer me up. Yes, the man said the machine looked like it was 6 yrs old. He said that he couldn't believe how used up it appeared. I told them I sew every day...can't imagine owning a machine that costs almost $3000 and not using it!! That was the other reason I couldn't bring myself to spend an additional $3K for the Epic even though that would take me to a machine that retails for $10K and not using it a whole lot.
                    DH wants me to send Viking a letter about my disappointment. You see, I have owned a Viking since 1974 . That first Viking was still running fine in 2008 when I bought my second one. And then in 2016 I just wanted one of the larger throated machines and it was the first one that wasn't made in Sweden. Now, and I should have researched this before buying, I find that Viking was bought out along with Singer and Pfaff by a conglomerate company. All of our trusted brands seem to have done this.
                    You all are absolutely right that a commercial machine would probably make more since , but a straight stitch machine wasn't what I was shopping for last year.
                    Walk in peace with the Lord by your side.
                    Terry

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                      #11
                      Re: My machine and I have been on a trip

                      What Terry was referencing with regards to manufacturing- READ THIS! https://sandykay001.wordpress.com/20...svp-worldwide/

                      I watched it happen. As a young man (1975) I was the service manager for the wholesale distributor of Husqvarna chain saws and ag equipment in western US (basically west of the Mississippi). Husqvarna at the time manufactured firearms, motorcycles, sewing machines, chain saws, and appliances. In the early eighties "Husky" started the wheels turning and the divisions were being readied to be spun off. Even way back then we pondered the future of quality goods under this brand. It's a long and complex story so I won't get into it, and I probably don't know half of how it all went down. The end result is sad though.

                      It was a cool job though. Best perk? We could special order Viking sewing machines for our dealers and personal use at importers cost.

                      The article linked above is not just someone's rant, but real and factual. You may want to do some research as Terry wishes she might have done.
                      You gots to risk it to gets the biscuit-

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                        #12
                        Re: My machine and I have been on a trip

                        sorry to hear of your problems with your Husqvarna...but not surprised. Having worked for 2 years at a husqvarna/viking dealer I would never own or recommend them to anyone, not even my worst enemy. I had to sew models on those while at work and the come home and resew them on my machine. The stitches are uneven and horrible and the machines are not nice to work on or with compared to my Pfaff. The servicing wow a whole nother can of bees. He came once a month to service and clean machines. Some of the shoddy work that was done and the convos I heard between him and my boss would make you run screaming from any husky/viking dealer.
                        This may have just been my experience from my shady dealer who stole almost every commission I made (Which is why I left) to the way things were handled made be but a hex mark on any and all husky/viking machines. Of course this is my persaonal opinion from personal experience.
                        sigpic:icon_hug: Iris Girl = April = fabric, Fabric FABRIC!!
                        Time spent with cats is never wasted.
                        Sigmund Freud

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                          #13
                          Re: My machine and I have been on a trip

                          Iris Girl and Old man quilts...I really wish someone would have piped up when I was out trying to decide on this large purchase. Thank goodness I didn't get swept up in the "wanting" of the grand Epic as a trade in. I would have been throwing good money after bad. I guess I'll just have to suck it up and baby this machine along as long as I can. With all the new parts, I guess it isn't as worn out as it could be. And I have 5 yrs warranty on the computer parts.. Oh dear, I am so frugal that this is so devastating that I have so much invested in this worthless piece of ….
                          Walk in peace with the Lord by your side.
                          Terry

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                            #14
                            Re: My machine and I have been on a trip

                            Terry,
                            Sorry this has happened to you. Sometimes no matter how much research you do, it's not enough. If you can find the model/ serial numbers of your machine, then research them on line. Might have been a bad model for them, and they know it. So the company encourages the sales people to offer a trade up.
                            I have a janome love it. Previously, had a Necchi. Still be sewing on the Necchi if it wasn't for Hurricane Charlie.
                            Blessings Kathy

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                              #15
                              Re: My machine and I have been on a trip

                              Sorry Terry- I wasn't a member here when you were doing your search, but most likely would not have "piped up" anyway. I'm not sure I was as in tune with the sewing machine world much at that point anyway. Hopefully we can use your experience as an example so others don't suffer the same fate.

                              I only bought my new machine a bit over a year ago, and have a part of the quilt world even less. I'm certainly glad my budget and justification kept me from leaping in any deeper than I did. I admit, I did drool over those really high end machines. It just wasn't right at the time. I think we should keep this issue at the forefront, and I intend to start a separate thread on the subject in the near future.

                              So Terry- I think that if I were you I'd have me a second machine to use for when you didn't absolutely have to use the Viking. I did this a month or so back because I had some fears about the life of my fantastic plastic electronic gadget that I'd been sewing on 3-4 hours daily for the past year.
                              You gots to risk it to gets the biscuit-

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