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    A lot of fabric

    I called MSQC to check on an order I placed on August 19, I ordered several cuts of fabric! I wondered why I hadn't received it. The sweet girl on the phone told me they were 4000 cuts of fabric behind! That's a lot of cuts which means a lot of fabric and in turn means a lot of quilts!

    Keep calm and quilt on!

    Happy Monday!

    Carrie

    PS Patience!
    Carrie



    I cut it twice and it was still too short!

    #2
    Re: A lot of fabric

    Oh those poor cutters. I never thought about it that when we order yardage someone has to measure and cut it all!! They probably love customers like me who order precuts 99% of the time! Today I received an order from M with the first mistake ever, one of the charm packs I ordered was missing but included on the packing list. They do a darned good job though.

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      #3
      Re: A lot of fabric

      I never get upset with a company that admits they made a mistake and then quickly fixes the problem.
      Vonnie

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        #4
        Re: A lot of fabric

        Holy smokes! I'm glad they're getting so much business. That way we get to keep them around longer!

        I wonder how many cuts they process in a given day...and if they've managed to cut clean through some of those OLFA mats

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          #5
          Re: A lot of fabric

          Originally posted by ucarrieme View Post
          I called MSQC to check on an order I placed on August 19, I ordered several cuts of fabric! I wondered why I hadn't received it. The sweet girl on the phone told me they were 4000 cuts of fabric behind! That's a lot of cuts which means a lot of fabric and in turn means a lot of quilts!

          Keep calm and quilt on!

          Happy Monday!

          Carrie

          PS Patience!
          I ordered that day as well and this morning I got up and checked my account and it said shipped, but I hadn't received an email yet. It came a couple hours later. I must have checked right after they printed the shipping label
          K is for Karen 😊​..................
          Cremation - My last hope for a smokin' hot body.


          Before you speak,
          T - is it TRUE?
          H - is it HELPFUL?
          I - is it INSPIRING?
          N - is it NECESSARY?
          K - is it KIND?

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            #6
            Re: A lot of fabric

            How funny - I ordered that day also AND I called today to find out what was going on with my order. I talked to Samantha and she was very sweet. Mine is the same story - several cuts of yardage; some cut and some being worked on.
            Cindy

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              #7
              Re: A lot of fabric

              I agree, Vonnie. And M* is great at standing behind their products, even when the problem isn't necessarily their fault (think post office).

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                #8
                Re: A lot of fabric

                I don't mean anything bad here, but I have noticed when I include yardage in my orders, they do take longer. That's okay, I have plenty to play with while waiting. I am happy to know why now. Good for them, that they're doing so well!
                Pieced By Me! :icon_wave:

                Pre-cut Yardage Chart

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                  #9
                  Re: A lot of fabric

                  When I order precuts I usually also order matching yardage so sometimes it does take longer.
                  Vonnie

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                    #10
                    Re: A lot of fabric

                    If there is something I need quickly, I will order that separately from any cut yardage in order to get it in time.
                    Cindy

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                      #11
                      Re: A lot of fabric

                      I ordered also on that day and haven't received it yet. Figured they were very busy with the contest going on and so many daily deals now. My order had a lot of 1/2 yard and 3/4 yard cuts as I need 24 different specific solids for a project. Thankfully, I have plenty to keep me busy and I'm not chomping at the bit waiting for my order.
                      I am Sew Blessed!
                      Alina

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