Is Joann's that desperate?

[lhayes1976]

I made a special order for some drapery fabric from Joann's and today I got a phone call from them tell me that if was in and that there was an extra 5 inches and would I like to purchase it--no offer of a discount, nothing. After I picked my chin up I politely told her "No". Geez they can't throw in an 1/8 of a yard of fabric.

[Sandy Navas]

Re: Is Joann's that desperate?

I made a special order for some drapery fabric from Joann's and today I got a phone call from them tell me that if was in and that there was an extra 5 inches and would I like to purchase it--no offer of a discount, nothing. After I picked my chin up I politely told her "No". Geez they can't throw in an 1/8 of a yard of fabric.

I don't blame you. FIVE INCHES? We wouldn't even bother shoveling that much. My chin is on the floor for you . . . totally stunned. I often buy remnants from Joann's and yesterday picked up a piece of drapery they had in their bin and it was 8" - definitely not enough to make a tote from and not worth paying good money to bring it home - and it was marked at $24. GIVE ME A BREAK.

Sometimes I believe it is just an individual making a decision without thinking it through - not necessarily company policy. However, I think most businesses are desperate now though.

[bakermom]

Re: Is Joann's that desperate?

Special order may have had something to do with it. I've found they are very good about discounting the leftovers.

[janluna]

Re: Is Joann's that desperate?

It usually is a 50% mark off. Joann's is going through some changes. I was told it's been sold, to who knows who. It's the only store that sells fabric that is near me so I'm worried. I'd like to think it will get better. But no one has coupons and deals like Joann's. We'll just have to wait and see. Jan L

[lhayes1976]

Re: Is Joann's that desperate?

I don't know why they didn't just cut the extra off and not tell me-I woudn't have known about it to begin with. I don't know why, but I just feel insulted--maybe it is because I've always beens offered a discount in the past. I bet it does have to do with being a special order. It was "designer" fabric you know. Don't I sound fancy!

[Sandy Navas]

Re: Is Joann's that desperate?

http://chicagoindiepress.com/1197/national/joann-frabics-sold-16-billion-shares-skyrocket/

[patticakes]

Re: Is Joann's that desperate?

http://chicagoindiepress.com/1197/na...res-skyrocket/

Maybe the change will help the issues at Joann's! So many people complain about them.

[toggpine]

Re: Is Joann's that desperate?

Maybe ours here are different. We have some pretty good people that work there. You have to watch the quality wen you buy, but I think that is about the norm everywhere now.
I do think the 5" of fabric was crazy. Did you ask if the last 5" would be at a remnant price? If they had the hutzpa to ask me if I wanted it, I'd have asked for a deal. I hope you enjoy your new "designer" drapes and that the smidgeon of fabric lays in the scrap bin.
Who knows, the buy out may be a good thing or it could make things worse. In either case, I'll still only be shopping there with the coupons.
Cathy

[Blondie]

Re: Is Joann's that desperate?

Chiming in here to say I think it was because of the special order thingie. But STILL, gimme a break! Last week I was at my J's and was overcharged for some fabric and then had to go back when I realized it. It was worth the drive though - it amounted to about 12 bucks.
Most all of the gals working there know me, and when I get something that has a few inches left on the bolt, they will offer me that at remnant price - generally 70% off the price.

I don't blame you for feeling this way. I think it was rather stinky. Why not send corporate an email? I would.

[Onetiredmomma]

Re: Is Joann's that desperate?

Now that I know about MSQC I can definitely see my shopping lessen at JoAnn's an here is why:

Getting on my soapbox...

According to ADA standards all doorways and aisleways in a commercial building need to be at lest 36 inches wide to accommodate wheelchairs. I am very sensitive to this not because I'm in a wheelchair, but because I work with people with special needs. However I personally object to JoAnn's because when I shop I usually have my children with me. We use a double stroller for my 1 year old twins and I cannot even get through the check out aisle. I can get through department store clothing racks, but I just can't get through JoAnn's. If they wre within ADA guidelines we would have no problem.

Now, off my soap box...

[toggpine]

Re: Is Joann's that desperate?

Wow Lin, that is bad.
They MUST have different management across the country. My grandmother in Tulsa, OK says their J's is horribly dingy and depressing, somewhat similar to what you are describing. They don't have much in the way of a selection of merchandise either. For her, Hancock's is the best way to go if she is going to the big box fabric stores. Which is NOT the case here. Our Hancock's is the dingy and depressing one. They do have a better selection of some specialty things like flannel-backed tablecloth vinyl. Since there isn't a very big call for that on a daily basis in my home, I don't shop there very often. The big J's Etc in our area have well lit stores and isles that are well over the 36" mark. Even the little J's out nearest to us has wider isles. It does need a new coat of interior paint to brighten things up, but it's not too bad for an older store. I have had good service from the people there, actually better over all than the LQS closest to me.
I guess we can't all be as fortunate as some, and have MSQC in our backyard! I have found a LQS near my mom that has good service and some pretty good sales on occasion too. My best bet thought is MSQC. I can shop there in my PJ's with a mug of tea and not have to worry about messing up the fabrics! If I need to see some fabric in person, I can take the info and trek into the unfriendly LQS after I call to see if they carry the line. I do like to rummage through their scrap/rem bin to see if there is something that I can't live without, so it's not a complete loss to them. Then I come back home and shop MSQC online. Even with shipping figured in, it costs less than local, and the customer service is far better.
I wonder if these gals know how much we appreciate them, or what they started when they opened up the online business and forum?

[quiltingtrish]

Re: Is Joann's that desperate?

Our Joann's is okay, but I did stop in last week to see if I could get one of those rotating mat thingies like Jan has and the guy never heard of it. He said - if Joann's has it, Harrisburg will have it - said he would call - so off he goes I thought to make the phone call - what am I going to do, stand there waiting for him to come back so I look around at the fabrics - still standing in the same place only turned my back - he comes back and I ask if they have it - he says, oh - was waiting till you came back. Hello? Where did I go? I guess the back of me looks nothing like the front of me - like I don't go together - haha! Anyways, guess you didn't get it at Joann's Jan, cause the guy insists that no Joann's sells it. I think he is wrong.

The aisles are okay at this one, but don't get me started on the aisles at Walmart. I can hardly fit my body thru them, much less a cart. Needless to say, I don't go there very often - like once or twice a year.

Hugs,

[janluna]

Re: Is Joann's that desperate?

If I can find what I did with my receipt I'll send it to you and you can take it in t him. I really did get it at joann's and so did my friend Dawn. Honest!lol

[Lola2Ace]

Re: Is Joann's that desperate?

Trish, here is the link to JoAnn's that has the rotating cutting mat. Maybe you can get the # off of it and take it in and show it to that guy. Scroll about 1/2 way down the page.

http://www.joann.com/joann/catalog/c...CatName=rotary cutting&_DARGS=/joann/catalog/category.jsp.bottom_resultsnav

Sure hope this helps! I still need to look for one.
Lola

[Texsam]

Re: Is Joann's that desperate?

Trish

You may want to let him know that any Jo Ann's I have been in sells them and they are also on their website. I bought mine at the store nearest me. Sounds like he just didn't want to look to hard.

Three different stores in three different cities around me carry it.