Not Leaving

[kaydee]

Re: Not Leaving

Kensington, I was thinking at the time I hit "post" that a few people would probably take my advice and block me!

[kensington]

Re: Not Leaving

kensington------ My post regarding "best deal" was not in any way putting down MSQ. Read what I have said and the questions within or just look what I posted later within that thread.
DO NOT bring me into you battle with others. Please tell me how my orginal post regarding "best deal" put MSQ down! Hmmm thought I was very forward saying how good the selections are. If that is a put down then you are speaking a different language than I.

I will if you will... Read more comments I mean. Because I also clarified that a lot of the times posts that come later in a topic are the ones that upset people. I never said you at all. Or your name. I named a name, but it wasn't you.

However, there were comments in your thread. And I think the title or topic started it. Sorry. But, I do.

[kensington]

Re: Not Leaving

Kaydee..

I agree. I am probably being blocked right now by someone.

[mamo69]

Re: Not Leaving

kensington------ My post regarding "best deal" was not in any way putting down MSQ. Read what I have said and the questions within or just look what I posted later within that thread.
DO NOT bring me into you battle with others. Please tell me how my orginal post regarding "best deal" put MSQ down! Hmmm thought I was very forward saying how good the selections are. If that is a put down then you are speaking a different language than I.

[kaydee]

Re: Not Leaving

Kensington, point made. I do not read through all the posts in those threads. Like the shipping ones - - I get a "kick" out of reading what contortions USPS performs to get something delivered (though I feel sorry for the purchaser). I read the first post, and a couple after that, and that's probably it. Likewise for the irregular pre-cuts. So perhaps things do turn nasty later in the threads. In that case, I'd go back to Bubba's suggestion: block the offenders.

[kensington]

Re: Not Leaving

THANK YOU!

Oh, why don't you go haunt somewhere else.

(Hows that for snarky?)

[kensington]

Re: Not Leaving

The truth is Kaydee, some comments or threads are just as you say... some are concerns and some are not. The thing about Marilyn is, she can spot the difference in a minute, and those who are doing it. She is not the only one.

It's within the threads about product etc, that the jeering is slipped in. Or the baiting.

And I too realize not everyone sees every thread or the comments she speaks of.

[kaydee]

Re: Not Leaving

I hate to see Auntiemern leave, even if it is temporary. I always appreciate her very knowledgeable quilting posts, and they will be missed.

However, I have to say I don't agree with her reasoning. I do not think posts that are perceived as critical of M* are attacking the family. I also don't think they are a bad thing. If I owned a business, those are the threads I would read very carefully to see if there is some way I could adjust some aspect of my business (marketing, customer service, sales, pricing, product adjustment, etc) to grow my business.

For example, that thread about shopping around would be a gold-mine of info for a business like M*. Perhaps M* already pays for such marketing analysis (which costs thousands of $$), but if they don't, that thread provided a pretty good array of comments, some of which might be of interest to M*, even if such comment is perceived as negative by forum participants.

Also, as another example, comments about irregular-sized precuts would interest me as a quilt store owner. Perhaps I hadn't noticed the irregularity. Once a forum participant "complained" about it and brought it to my attention, I could then take whatever action I find appropriate (discontinue the line, or include a warning in the item description, etc.). Also, by warning other M* customers about such irregularity, such a post would warn those who find such irregularity unacceptable to stay away from that line (thus, limiting the number of frustrated customers who care about such things).

Posts about lousy shipping experiences might lead me as a store owner to select a different shipping provider, at least for that part of the country.

Also, while there may be a few posters who don't purchase from M* (for whatever reason), they actually could be supporting the business if they even tell one or two other people about the forum and lead those people to M*. Word of mouth is invaluable.

So, again, I don't think anyone is attacking the Doan's personally. I really don't ever recall seeing any post that attacks the owners.

Auntiemern, make it a short sabbatical. You will be missed!

I also learned early to block a couple of people. Really, if someone bugs you, try that blocking feature.

[kensington]

Re: Not Leaving

talk about a snarky post, this is it !!!!!

This was a rebuttal to an individual and remarks she made. And, you know I just really don't care what you think Dolores. It wasn't to you or about you. What people who haven't been here a long time may not realize is that you have posted crap to me many times... And I just don't care anymore. I was honest and stated plainly... I was going to say what I thought, I had no shame. I was clear. The comment about Marilyn's health was uncalled for.

But, what made me mad was that Shirley... pot stirrer that she has been since her first day here, came right in and thanked her for her insensitive comments. Just like she thanked you for jumping in. It is what it is... I don't mind naming names. She barks on Marilyn's heels any chance she gets. What I should do is post the PM's she sent me when she attacked me.

[shirleyknot]

Re: Not Leaving

talk about a snarky post, this is it !!!!!

THANK YOU!

[Doloris]

Re: Not Leaving

I take exception with this comment. It's out of line and rude. You really do NOT know Marilyns situation and or if it affects how she reacts to rude, snarky comments.

First you said you know snarky happens basically, but then you go on to say it must be her health that causes her to take exception to snarky.

There really are people who live bitter and find themselves superior enough to make comments here that really are baiting and on any other forum would get them banned. Yes, there is a subforum for noting issues with shipments or product, etc. There is no forum for threads that mock or insult M*... if there is... I have not seen it. And of course those who see the comments and jump right in there to agree or speak comments here that should be taken up with M*. Not us. Please don't try to tell me that those comments are meant to inform M* in a constructive way. That is what she is speaking about.

I'll give you an example, because I have no shame... The recent thread about M* not being the best deal. WHO CARES? It was just to put down M*. And others were glad to see it.

If you are going to lecture the rest of us on how we should react or what we say, Please keep your remarks above the belt, and don't poke the tiger.

I noticed Shirleyknot came right in to thank you for your comments. Go figure.

talk about a snarky post, this is it !!!!!

[SisterDi]

Re: Not Leaving

I take exception with this comment. It's out of line and rude. You really do NOT know Marilyns situation and or if it affects how she reacts to rude, snarky comments.

First you said you know snarky happens basically, but then you go on to say it must be her health that causes her to take exception to snarky.

There really are people who live bitter and find themselves superior enough to make comments here that really are baiting and on any other forum would get them banned. Yes, there is a subforum for noting issues with shipments or product, etc. There is no forum for threads that mock or insult M*... if there is... I have not seen it. And of course those who see the comments and jump right in there to agree or speak comments here that should be taken up with M*. Not us. Please don't try to tell me that those comments are meant to inform M* in a constructive way. That is what she is speaking about.

I'll give you an example, because I have no shame... The recent thread about M* not being the best deal. WHO CARES? It was just to put down M*. And others were glad to see it.

If you are going to lecture the rest of us on how we should react or what we say, Please keep your remarks above the belt, and don't poke the tiger.

I noticed Shirleyknot came right in to thank you for your comments. Go figure.

I'm sorry you took my post the way you did. I'd try to explain myself better, but I don't know if I can at this point. I should have said "may affect the way she reacts to things", but I didn't. My bad. I also didn't say that it "must be her health".

What I know about people here at these forums is based only on what I read. I choose to assume better about people and their intentions until they show me otherwise. At least, I try to. I certainly didn't mean to lecture, and I only mentioned Marilyn at all because this thread is about her. I understand how those of you who have met each other IRL, and met the Doans, feel the need to circle the wagons when you perceive a threat. Those of us outside the circle are just as important to that business, and to these forums. We aren't a threat to anything but the status quo.

[kensington]

Re: Not Leaving

I know that Marilyn has personal health issues and family health issues that affect the way she reacts to things. When you're under stress, it's sometimes hard to take a deep breath and let things go. She and I both know that the breaths don't come so easy anyway when you have lung issues. I just wish that she and others could see that we all bring something good to the party here, and hopefully, take something good away. There is gravy from time to time, and some of it can be pretty icky, but that's just the way it goes. If everyone could take to heart the "Be kind" message that is a part of this forum, and recognize the fact that we are all fighting a hard battle, maybe things like this won't happen so often. We control the way we react to other posters, it is on each one of us to remember that, and not point fingers at others.

I value every member of this board, and I'd love to see less of the us vs. them mentality, and more of the US.

Namaste, my friends. For anyone who doesn't understand that here you go:

I take exception with this comment. It's out of line and rude. You really do NOT know Marilyns situation and or if it affects how she reacts to rude, snarky comments.

First you said you know snarky happens basically, but then you go on to say it must be her health that causes her to take exception to snarky.

There really are people who live bitter and find themselves superior enough to make comments here that really are baiting and on any other forum would get them banned. Yes, there is a subforum for noting issues with shipments or product, etc. There is no forum for threads that mock or insult M*... if there is... I have not seen it. And of course those who see the comments and jump right in there to agree or speak comments here that should be taken up with M*. Not us. Please don't try to tell me that those comments are meant to inform M* in a constructive way. That is what she is speaking about.

I'll give you an example, because I have no shame... The recent thread about M* not being the best deal. WHO CARES? It was just to put down M*. And others were glad to see it.

If you are going to lecture the rest of us on how we should react or what we say, Please keep your remarks above the belt, and don't poke the tiger.

I noticed Shirleyknot came right in to thank you for your comments. Go figure.

[shirleyknot]

Re: Not Leaving

Thank you Sister, and Namaste.

[SisterDi]

Re: Not Leaving

I high five you , hug you , for saying what needs to be said. It's OK if MSQC just isn't your thing ... But for the love of all that is good ... Please stop using this FREE forum to push people to other sites or talk about what they aren't doing right. Jenny and Al Doan are REAL people ... Not characters on a TV show. They have lives, feelings, adult children, grandchildren. Does MSQC do everything right every time for each single person? ......No they don't ..cause they're human. And they are the first to admit when an issue has occurred. So Auntie ... I stand with you! Hugs!
Sherrie

Please understand that I'm trying to respond to this in a reasonable way, not trying to be confrontational. I think that most of us know that the Doan family does everything in their power to address customer issues in the best way, better than other online companies because theirs is a family business.

How do they come to know about issues? Phone calls, emails, and sometimes this forum. There is even a sub-forum for posting stuff like that. Those of us who are established customers or been to the quilt shops know this. We should feel free to post about these things because that is how NEW posters find out. Sure, there are some people who take their unhappiness to a level that may seem excessive, but one can never know what else is happening in that person's life that causes such a reaction. Maybe there is nothing, and they are one of those people who kvetches about everything. Well, it takes all kinds of people to make up a community, and we certainly have that here.

What also seems excessive to me are the reactions that I see from some folks here when one of the kvetchers speaks up. I just don't see these complaints as personal attacks on the Doans. How could they be if they don't know them? When someone spends money, it is about a business transaction. Mistakes and complaints are part of doing business. No matter how well you know the Doans, you are, first and foremost, a customer. That relationship deserves a certain degree of responsibility from both sides. The responsibility of the customer is payment. M* is responsible for fulfilling the order in a timely manner. Anything above and beyond that is gravy, and most of the time, we get the gravy.

The way that the company has grown in the last few years has left some plates wanting for the timely manner. It seems to have leveled off, but an order or two can slip through the cracks sometimes. It's business, not personal. I have never thought "the Doans must hate me, my order is taking soooo loooong". I joked about it once, not in those words, but it was a joke. I have the utmost respect for this company, and if I'm guilty of anything, it's envy for them having so much of everything (fabric, tools, machines, cabinets) to play with at cost or as a result of sponsorships. I'm human, and I am flawed.

I know that Marilyn has personal health issues and family health issues that affect the way she reacts to things. When you're under stress, it's sometimes hard to take a deep breath and let things go. She and I both know that the breaths don't come so easy anyway when you have lung issues. I just wish that she and others could see that we all bring something good to the party here, and hopefully, take something good away. There is gravy from time to time, and some of it can be pretty icky, but that's just the way it goes. If everyone could take to heart the "Be kind" message that is a part of this forum, and recognize the fact that we are all fighting a hard battle, maybe things like this won't happen so often. We control the way we react to other posters, it is on each one of us to remember that, and not point fingers at others.

I value every member of this board, and I'd love to see less of the us vs. them mentality, and more of the US.

Namaste, my friends. For anyone who doesn't understand that here you go: