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Deleting message?

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    Deleting message?

    I have been trying this afternoon to delete some of my messages. It's not letting me do it. They're still there even after I click on them, click on delete, etc. I have no clue what to do next. I'm open to suggestions.

    Joy, I went to my inbox and clicked on the messages I wanted to delete. Then went up to the delete button and clicked on it. It said it moved the messages to the trash.

    I went to the trash file, clicked on select all then clicked on permanently delete. It prompted... are you sure? I clicked yes and they disappeared.

    Could it be a conflict with the browser you're using? I'm sure you've been through all of those steps.
    “Nothing can dim the light which shines from within.” Maya Angelou


      How many are you trying to delete in one instance? I don't know if this would make a difference, but if you tried maybe 10 at a time it might make a difference. I did the same thing as Katrina, and it worked just fine.

      There's nothing more directly linked to who we are than the fabric that we make.
      --Ken Burns


      • JCY
        JCY commented
        Editing a comment
        I've tried deleting one at a time as well as several at a time. Didn't work.

      I recently had the same issue. I did what KPH suggested and it worked for me. I did most of my deleting from my Sent folder. It was a real pain because some items took 2-3 times before they deleted. Frustrating to be sure.

      Scottie Mom Barb


      • KPH
        KPH commented
        Editing a comment
        I went to check out the sent folder. Holy cow, only got 3 to delete on the earliest page that only had 5 email on it. The other two are still there. No matter what I do they don't leave.

        This is an interesting conundrum.

      Mine didn't disappear until after I completely "X"ed out of the Forum and closed the window. Next time I logged in they weren't there.


        I just tried using Google Chrome as my browser instead of my usual Firefox. At least now I can see all the messages -- all 19 pages of them! Going back to 2017! No wonder my box is full. But could I delete any of them? Nope! I've sent an e-m to M*, so I hope someone will get back to me next week.