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Thank you. Great shipping to Canada.

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  • SuzanneOrleansOntario
    replied
    Re: Thank you. Great shipping to Canada.

    Originally posted by Caroline T. View Post
    I'm glad to hear you got your order so quickly. Curious, did you pay the extra fee for the quicker shipping? Or is MSQ using a different shipping method for Canada orders?

    My most recent order (a single charm pack) was placed on Friday Nov 1st (free shipping day, and no I didn't pay the extra $2 for quicker shipping - I wasn't in a hurry for the order), shipped out on the 4th (Monday), and arrived 9 days later on the 13th. Granted we did have a non-postal Holiday in that period as well.

    I wish to be clear.... I am not upset, disappointed, or discouraged and will continue to shop with MSQ!
    The day I ordered wasn't a free shipping day. So the shipping was regular fee of $10.US = ~$14. CDN depending on exchange rate. It was shipped FedEx Economy. This is better option than what was used in recent years FedEx MailView, which we couldn't track and was unreliable. The previous method by USPS was very slow, up to 14 days but boild be tracked.

    Caroline - we do not have shipping options to Canada. Also, when it is free shipping to US, we might get a $3 to $5 discount off regular shipping.

    This is why I factor in shipping and exchange rate in all my orders. I tag items I want on my Wishlists to place a more efficient order.

    Leave a comment:


  • KarenC
    replied
    Re: Thank you. Great shipping to Canada.

    Glad to see the positive change.

    Leave a comment:


  • Caroline T.
    replied
    Re: Thank you. Great shipping to Canada.

    I'm glad to hear you got your order so quickly. Curious, did you pay the extra fee for the quicker shipping? Or is MSQ using a different shipping method for Canada orders?

    My most recent order (a single charm pack) was placed on Friday Nov 1st (free shipping day, and no I didn't pay the extra $2 for quicker shipping - I wasn't in a hurry for the order), shipped out on the 4th (Monday), and arrived 9 days later on the 13th. Granted we did have a non-postal Holiday in that period as well.

    I wish to be clear.... I am not upset, disappointed, or discouraged and will continue to shop with MSQ!

    Leave a comment:


  • Simply Quilting
    replied
    Re: Thank you. Great shipping to Canada.

    That is great news!!!

    Leave a comment:


  • minipinlady
    replied
    Re: Thank you. Great shipping to Canada.

    Very encouraging news indeed.

    Leave a comment:


  • Monique
    replied
    Re: Thank you. Great shipping to Canada.

    THAT is quick, good to know.

    Leave a comment:


  • KPH
    replied
    Re: Thank you. Great shipping to Canada.

    That's awesome! I hope Al is watching!

    Leave a comment:


  • SuzanneOrleansOntario
    started a topic Thank you. Great shipping to Canada.

    Thank you. Great shipping to Canada.

    I know that M* has been listening to our concerns about shipping times, delays and lack of tracking on orders

    I placed an order on a Saturday Nov 9th, and didn't expect shipping until Monday, which it did. I received a tracking number and it said I would receive by Wednesday Nov 13. It was received after lunch. This is fantastic. I had faith that this could be resolved.

    Also, noticed that there is option to print the packing slip. Thank you MSQC.
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