I've just used live chat (Missouri Star customer happiness) for the first time. Person answered quickly, answered my question quickly, and what a nice surprise to be talking to a person who is identified, and with a photo also. How very like MSQC to do it right and with a little twist. This is a nice addition to your customer service offerings. Thank you.
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Re: MSQC live chat
This is great information... Thanks...
Sandy from Cincinnati
AKA Kermit -
Re: MSQC live chat
Good to know:icon_wave:JoanComment
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Re: MSQC live chat
sounds like a great additionsuccess is walking from failure to failure with no loss of enthusiam
Terry of NCComment
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Re: MSQC live chat
I've also used this feature and it does work great. Very easy and you get an instant response.Comment
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Re: MSQC live chat
I love the MSQ live chat. Its quick, efficient and passionate! I will only use chat when contacting AT&T. When I would call, I would be trying to talk to "Bob" or "Sally" in some far away country that I could not understand what they are saying. Chat makes a huge difference in communicating with them for some reason.Comment
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