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Is there a better way to ship the Daily Deal for multiple daily purchases??

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    Is there a better way to ship the Daily Deal for multiple daily purchases??

    As a customer who buys many of the Daily Deals(DD) every week, I was wondering if you might put together a better way to ship these?

    What about shipping (DD) purchases at the end of the week?

    For example, the (DD) shipping cycle would begin on Sunday and run to Saturday.

    All Daily Deal purchases made during that week would ship out on Saturday. So if I purchased five DD during the week, they would all ship out in ONE SINGLE package for $5.00 (or free if it is over $100.00).

    The shipping charges are killing me, and discourages me from buying the DD. Here are my orders for only the last few days. All of these were to buy the DD. But it cost me 35.00 to have them all shipped.

    452950 Jan 12, 2014, 848pm $7.76
    448118 Jan 8, 2014, 1211am $24.68
    448104 Jan 7, 2014, 1102pm $27.48
    447375 Jan 6, 2014, 952pm $35.74
    443710 Jan 3, 2014, 1011pm $24.65
    442384 Jan 1, 2014, 1108pm $15.74
    440980 Dec 30, 2013, 1152pm $20.41

    Like today, the DD is $1.00. But it will cost $5.00 to ship it.

    I know ABSOLUTELY, I would buy the DD nearly everyday if you had a WEEKLY shipping plan in place for the DD (only). I can't say that enough. It discourages me from buying if I know I have to pay $5.00 for one item to ship. That negates the DD savings.

    What do you think?? I think other "chronic, and addicted to the DD shoppers" would think this is a good idea.

    #2
    Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

    Great idea.

    Comment


      #3
      Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

      At this time there is no such shipping plan and believe me, it has been requested many times. Part of the reason it's not done is there is no place to store your orders while they wait to be shipped. It would also be a lot more paperwork and their shipping department is swamped as it is.
      K is for Karen 😊​..................
      Cremation - My last hope for a smokin' hot body.


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      Comment


        #4
        Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

        Originally posted by K. McEuen View Post
        At this time there is no such shipping plan and believe me, it has been requested many times. Part of the reason it's not done is there is no place to store your orders while they wait to be shipped. It would also be a lot more paperwork and their shipping department is swamped as it is.
        Nowadays, there really is no such thing as "paperwork." MSQC is using modern software here for the website. There are programs that can handle this. Orders are put in a holding "queue," until they are ready to be processed.

        If anything, this would eliminate a lot of your daily shipping if one customer has five days worth of purchases that can go out in a single shipment. It is the software that you use to make this happen.

        Just like you added a load of longarm machines to handle all the onsite quilting orders that have come your way, so should your ordering software and fulfillment keep up with a growing area of the business where this idea: "has been requested many times."

        Nancy Schafer
        Website Administrator and Web Content Specialist since 1995.

        Comment


          #5
          Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

          Originally posted by spyderquilt View Post
          If anything, this would eliminate a lot of your daily shipping if one customer has five days worth of purchases that can go out in a single shipment. It is the software that you use to make this happen.


          Nancy Schafer
          Website Administrator and Web Content Specialist since 1995.
          I have never thought of it this way, but wow that makes a lot of sense! I would definitely order more DD's if I could ship them once a week and only have to pay one fee instead of multiple! I would even be willing to pay more than the $5 flat rate for this option.
          Cathryn

          Comment


            #6
            Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

            If you have ever seen their shipping area, you would understand their dilemma. Perhaps when they get their warehouse done? But really, these DD are generally a fantastic deal, but probably a loss item for them. If you could purchase as many as you wanted, or be able to stack them to save on postage...they would not be able to give such great deals on a daily basis. Think of it! You would only order more to the demise of the DD!

            Comment


              #7
              Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

              Originally posted by SuzyQue View Post
              If you have ever seen their shipping area, you would understand their dilemma. Perhaps when they get their warehouse done? But really, these DD are generally a fantastic deal, but probably a loss item for them. If you could purchase as many as you wanted, or be able to stack them to save on postage...they would not be able to give such great deals on a daily basis. Think of it! You would only order more to the demise of the DD!
              You have to think of the cost to them to pay their employees for the time it takes to process and package the daily shipments, plus the cost of shipping materials.

              Instead of paying for multiple boxes per week they would only have to pay for one. The employees would not have to spend their time everyday on small shipments.
              Last edited by Cat n bull; January 14, 2014, 10:22 AM.
              Cathryn

              Comment


                #8
                Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

                I see your point, but I can envision their lack of space!

                Comment


                  #9
                  Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

                  It would not require any more space. As Nancy so helpfully explained, there is software to help keep orders organized.

                  They MUST already have some sort of software in place to keep track of DD orders, since there is a limited amount of DD's available each day. There would be no need to pull those DD orders off the shelves and move them. They could leave them where they are, and just pull them at the end of the week for one larger shipment.
                  Cathryn

                  Comment


                    #10
                    Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

                    Originally posted by SuzyQue View Post
                    If you have ever seen their shipping area, you would understand their dilemma. Perhaps when they get their warehouse done? But really, these DD are generally a fantastic deal, but probably a loss item for them. If you could purchase as many as you wanted, or be able to stack them to save on postage...they would not be able to give such great deals on a daily basis. Think of it! You would only order more to the demise of the DD!
                    I don't want to order.. "as many as I wanted"... I want to order one of the DD that is offered on the site.

                    It's not a loss for them by any means. It's a way to drive users and customers to their website --- and it is working. The idea is for the customer to buy the DD, and hopefully, buy other items as well. That's the nature of business - the nature of a sale, and the Daily Deal.

                    If you saw all of my $$$ purchases at MSQC, you would see that the DD has done just that.

                    What I'm saying is that I would buy much, much more if the shipping matched the GROWING user/customer base. MSQC has most-likely quadrupled+ sales in a very short time. You have to keep up if you want to maintain it. Also realize that this is a Web-based business and it is highly competitive. So many sites sell fabric, pre-cuts, and the like. And getting to the competition is as easy as a few keystrokes. (Note, I realize that the MSQC has a bricks and mortar storefront, but the business growth and fortune is generated from Web sales.)

                    What sets Web-based businesses apart from each other is product, service, and customer loyalty.

                    There are two types of people that are on the Web: Surfers and Settlers.

                    Surfers are just that. They visit the site, occasionally post, but by no means contribute anything to sales, or to the site overall (forums, chat, interactive, etc).

                    Then there are the Settlers. They come to the site everyday. They look all around at pages they have viewed many, many times. They post on the forum, engage other users of the site, and they shop, shop, shop and spend! They shop because the merchandise is what they are looking for, and they feel they are getting a good value for their dollar. The Settler is extremely loyal, and the site owner must listen and always be attentive to what their feedback is. The Settlers drive the site.

                    My hero in Internet business is Jeff Bezos. He started his company in his parent's garage selling only books. He listened to his expanding customer base and kept up with their needs. If something is not working fix it. Find a solution to the problem. Hire the people that can make that happen. Even the most loyal of customers will soon tire of something that is chronically broken, particularly when their customer base has outlined their needs.

                    Jeff Bezos listened and is Amazon.com. Net worth: $28.9 billion (2013). He started in his parent's garage.

                    Whew, all those words. lol. This is the business that I am in - website growth and development, and I feel passionately about it.

                    Passion is the first element of a business. Jenny has tons of it. Her passion, knowledge, and personality has brought people to this site by the millions - and they are spending lots of money. This business website has such potential to be a mega force. I don't think many people realize this - the MSQC "Big Picture," is humungous. I see it.

                    Nancy

                    Comment


                      #11
                      Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

                      Does Amazon do this ( what you are requesting)? No. Does any online company do this. No. I can't see this ever happening. You purchase an inexpensive loss leader with the idea that you will make it worth while for you to add to your order to make the shipping cost more worth while. That's the marketing strategy.

                      The logistics of this would be crazy. Imagine trying to find space to store 1000 partial orders somewhere. Where? How would the order be found when it is completed? When would you pay for the items? When you are finished ordering? What if you change your mind and don't want an item? What if every other of the 999 oeople want to change thir order? You'd have a logistical nightmare, partial orders hanging around for weeks, unpaid for merchandise sitting in bins while you make up your mind, while someone who wants it NOW and is willing to pay for it NOW can't get it because it is sitting in a bin somewhere. I just don't see how customers can expect a retail business to do that. You are getting a good deal to buy your charm pack for $1 plus $5 shipping. That's $6 for something that would cost you $10 somewhere else. Just take the offer as it stands and let this business run as every other online business does.

                      Comment


                        #12
                        Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

                        They also give us quilter's cash to use on future purchases. I have purchased a charm pack with quilter's cash and just paid the $5 shipping...not bad for a brand name charm pack.
                        Shirley aka buckeyequilter
                        I work to support a sewing habit that I don't have time for, because I work!

                        Comment


                          #13
                          Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

                          Having to have cubbie space for each person to store the orders is a bit much. There are THOUSANDS of customers. You order a DD and they pull it, and put it where? Along with the others who ordered it? Where? And at the end of the week those orders that are not paid for and then shipped, have to be restocked and while on hold, someone who wanted it can't get it.

                          It's not a DD Club, it's a DD. A daily deal. You can order one a day...

                          It wouldn't work, the DD is designed to move. They come in, they go on DD and they are gone. That space you think should hold them for a week for everyone to pay one ship is a revolving space... nothing sits there long. They sit on the counter in the store and when they are gone, they are gone. They move the ones in the warehouse out. The purpose of the DD is to move them out every day.
                          Last edited by kensington; January 14, 2014, 11:37 AM.

                          Comment


                            #14
                            Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

                            Originally posted by Jean Sewing Machine View Post
                            Does Amazon do this ( what you are requesting)? No. Does any online company do this. No. I can't see this ever happening. You purchase an inexpensive loss leader with the idea that you will make it worth while for you to add to your order to make the shipping cost more worth while. That's the marketing strategy.

                            The logistics of this would be crazy. Imagine trying to find space to store 1000 partial orders somewhere. Where? How would the order be found when it is completed? When would you pay for the items? When you are finished ordering? What if you change your mind and don't want an item? What if every other of the 999 oeople want to change thir order? You'd have a logistical nightmare, partial orders hanging around for weeks, unpaid for merchandise sitting in bins while you make up your mind, while someone who wants it NOW and is willing to pay for it NOW can't get it because it is sitting in a bin somewhere. I just don't see how customers can expect a retail business to do that. You are getting a good deal to buy your charm pack for $1 plus $5 shipping. That's $6 for something that would cost you $10 somewhere else. Just take the offer as it stands and let this business run as every other online business does.
                            Not to mention having to restock all of the unpaid for DD at the end of the week. Those that were put on hold for a week, but didn't get paid for and didn't ship... all that has to be canceled, restocked and sold again. Doesn't it? Someone who already has a job to do would have to stop what they are doing to do all of that on the computer, in the store and in the warehouse.

                            Comment


                              #15
                              Re: Is there a better way to ship the Daily Deal for multiple daily purchases??

                              Originally posted by Jean Sewing Machine View Post
                              Does Amazon do this ( what you are requesting)? No. Does any online company do this. No. I can't see this ever happening. You purchase an inexpensive loss leader with the idea that you will make it worth while for you to add to your order to make the shipping cost more worth while. That's the marketing strategy.

                              The logistics of this would be crazy. Imagine trying to find space to store 1000 partial orders somewhere. Where? How would the order be found when it is completed? When would you pay for the items? When you are finished ordering? What if you change your mind and don't want an item? What if every other of the 999 oeople want to change thir order? You'd have a logistical nightmare, partial orders hanging around for weeks, unpaid for merchandise sitting in bins while you make up your mind, while someone who wants it NOW and is willing to pay for it NOW can't get it because it is sitting in a bin somewhere. I just don't see how customers can expect a retail business to do that. You are getting a good deal to buy your charm pack for $1 plus $5 shipping. That's $6 for something that would cost you $10 somewhere else. Just take the offer as it stands and let this business run as every other online business does.
                              Your reply reads very rude to me. I did not mean any harm, or present myself in a manner that would spark such an angry response.

                              I'm very sorry to have upset you so much. I at no time meant any disrespect, or to be rude in my reply.

                              Comment

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