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View Full Version : Cross-stitch. Wait, what????



mommadeb
August 7th, 2013, 03:48 PM
I ordered a cross-stitch kit from Sew-A-Long in the UK on July 30th. I got my order confirmation after I paid but there has been nothing else. No communication, no emails, no nothing. I have emailed them twice and they have not answered those either. I work until 4pm, so it's too late to call when I get home.

What I was wondering, has anyone (mostly in the UK) ordered from them? Did you have any problems?

Here is their info:

By email: customerservices@sewalong.co.uk
By Phone: +44 (0) 1584 881375
By Post: SewAlong
Woodlands House
Eardiston
Tenbury Wells
Worcestershire
WR15 8JW

Any ideas of what I can do? I paid through Paypal, so I just opened a dispute.
Thanks!

MartinaG
August 7th, 2013, 04:09 PM
A lot of places in Europe close for part of summer. However, they generally let people know. Hope you get a response soon.