Yesterday was a holiday, so no one was around to read your email. Since it was a long weekend, it may take a little longer than normal for a reply. I suggest giving them a day and if you haven't heard back, emailing them again tomorrow. As with all businesses, sometimes some things are missed.

My recent experience was perfect. I bought in the morning, it was shipped in the afternoon. I mean, Amazon doesn't have a turn around like that!! But to be fair, my order consisted of pre-cuts and no yardage. Yardage takes longer because someone has to cut it.