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September 10th, 2015, 06:14 AM
#31
Senior Member
Applique Angel
Re: Is M* over extended?
I have the DD in my favorites and just click on it everyday. I have never had a problem getting orders from MSQ. I have always felt they were much faster than other places I've ordered on line. I'm in the US and I'm sure international orders take longer.
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September 23rd, 2015, 05:47 PM
#32
Member
Rotary Pro
Re: Is M* over extended?
When shipping international there is a lot more steps involved than just packing orders, there are customs forms etc that need to be filled out and it does take time to do those. While I do not work. At M*, I worked in shipping for a few companies in their international department and it does require a bit more effort. I have had ordered shipped the same day, I have had orders shipped 8 days later, sometimes we forget that it's humans that are involved in our orders, we forget that Hamiton is a small town and like every other business, I can imagine that it can be difficult to fill positions. I just think back to the days when there was no internet and everything was done via snail mail or telephone; I am sure they have not forgotten you. Hugs !!!
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Junior Member
Shiny Thimble
Re: Is M* over extended?
I ordered from M* and even with shipping to Ireland, ny items were with me within a week. I was impressed by the speed and efficiency and delighted to be able to track my parcel as it made its way to me, which added to the excitement of new fabric! :-)
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