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  1. #11
    jackie1915 is offline Member
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    Default Re: New App Disappears!

    Quote Originally Posted by Cellomom View Post
    I was so excited to download the new MSQC app. I downloaded it successfully, but when I touch the app icon to check out tuts, the yellow MSQC page comes up then disappears. I deleted the first app and downloaded it again. The same problem happens! All my other apps work fine. Is anyone else having this problem?
    Hey Cellomom! What version of iPhone do you have? I've had about a dozen people with similar problems contact me, I'm trying to pin down what the issue is.

    Also, android is almost ready to launch
    Jackie
    MSQC Customer Service

  2. #12
    BillNye's Avatar BillNye is offline Administrator
    The Guild President

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    Default Re: New App Disappears!

    Jackie was logged in on my computer :P That was me, I wish Jackie was coding for android though

  3. #13
    Bay888 is offline Junior Member
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    Default Re: New App Disappears!

    Same thing happened to me - I tried to put on my IPad 2 and it kept disappearing. I thought maybe it would only work on I-phone but from reading I see that it must also work on the IPad. Wonder why it won't work on some.

  4. #14
    Carolyn23's Avatar Carolyn23 is offline Senior Member
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    Default Re: New App Disappears!

    Quote Originally Posted by Cellomom View Post
    OK. Wish ours worked like the others, but I'm glad I'm not the only one. Thought something was wrong with my iphone4. I'd appreciate it if you post a solution if you hear from MSQC. Thank you Carolyn!
    I'm emailing with Al and he is aware that people are having this problem. Like you i have an iphone 4. I also have an ipad2 on which the app won't work either. I use AT&T service. Maybe that's it! Anyway, Al said he is working on a solution and will let me know. Keep your fingers crossed!
    Last edited by Carolyn23; May 22nd, 2012 at 04:10 PM.

  5. #15
    Kelseyd's Avatar Kelseyd is offline Member
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    Default Re: New App Disappears!

    I have the Verizon iPhone an have had no preoblems with the app.

  6. #16
    Cellomom's Avatar Cellomom is offline Senior Member
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    Default Re: New App Disappears!

    Quote Originally Posted by jackie1915 View Post
    Hey Cellomom! What version of iPhone do you have? I've had about a dozen people with similar problems contact me, I'm trying to pin down what the issue is.

    Also, android is almost ready to launch
    Hi,
    I have an iphone4 with ATT service.

    Thanks for checking on this!

    cellomom

  7. #17
    Jean Sewing Machine's Avatar Jean Sewing Machine is offline Senior Member
    Missouri Star

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    Default Re: New App Disappears!

    I have iPad1 and 2, it works fine on these. I have iPhone 3G and it loaded then the icon disappeared. I guess I'll try to uninstall and reinstall, if I can figure out how to do that.

  8. #18
    multipatch is offline Junior Member
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    Default Re: New App Disappears!

    I'm having the same trouble with the MSQC app on my iPhone too! Look forward to seeing if a solution is suggested from tech support.

  9. #19
    BillNye's Avatar BillNye is offline Administrator
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    Default Re: New App Disappears!

    Whew, I got it fixed (I'm pretty sure) I've uploaded the fix and as soon as apple approves it (about a week) you'll be able to update it and it should work!

    Thanks!

  10. #20
    Jean Sewing Machine's Avatar Jean Sewing Machine is offline Senior Member
    Missouri Star

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    Default Re: New App Disappears!

    Quote Originally Posted by BillNye View Post
    Whew, I got it fixed (I'm pretty sure) I've uploaded the fix and as soon as apple approves it (about a week) you'll be able to update it and it should work!

    Thanks!
    Can you tell me how to uninstall the app from iPhone? I can't reload it because it says it is already installed, but the icon is not visible.

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