reading this and thinking that everyone is correct in supporting you. also. to play the devils advocate for a moment, yes, usps offers tracking service for mail and not everyone cares or knows about the bbb. i had a new transmission put in my vehicle a few years back that was ordered from an online business who sells to lots of auto stores. i purchased the online warranty to go with it. it was a lemon. the point is, is when i got online to file with the bbb and others, this company had so many complaints it was pages long. the warranty was a scam as well. i was out of 3000 dollars and still no car. when i look online for a substantial purchase i look for reviews and weigh what is said. i hope you get your fabric.