GRRRRR... What would you do?

[rebeccas-sewing]

If my husband was encouraging me to buy something to replace a product that was causing me stress I wouldn't think twice. I'd be out the door and on my way to make a purchase. Advice as to what to do with the one you currently have - maybe just hold onto it until you need to upgrade another machine and trade it then. Try to sell it on Craig's list making sure to add that it needs a new part and what that part is. Check to see if you can make contact with someone on the Singer website. You might have better luck communicating with someone that way rather than trying to talk to someone on the phone. In your inquiry be very specific about the problem and the part that is broken so you get your question answered without too much back and forth. I don't know how much you paid for your serger or how long you've used it but you have to weigh the cost of possibly shipping the machine to Singer and what it may cost you to have it repaired. If it's under warranty there should only be shipping costs but if not you'll have to pay for the repair. It could be costly. If you're just looking at a couple hundred for a new serger that might be a better use of your money.