After lots of online research, I went to the only dealer near me.. looked and tried the Pfaffs, and didn't like them at all! I moved on to Brother and loved the Innovis NX2000 Laura Ashley model and LOVED IT! I get it tomorrow. I was totally shocked that the Pfaff didn't have the auto thread cutter! Not that that was a decision maker, but still....all I have looked at and that is a standard feature in most others. It was noisier than the Brother and the panel was harder to see than the Brother. And Brother has metal inner parts like the gears as opposed to plastic, so that was a plus. Ot was a bit over my budget, but since my husband wants a tonneau cover for his truck and and a few other reasons, he was very quick to say ok to the price! But it is my christmas present and my b-day is in January so I don't figure I'll get anything then, but that's fine! I hope this machine is as happy as it makes me! I trade in my Singer on it...was not very happy with it all these 3 years but I paid $500 for it three years ago and they gave me $400 trade in value so...I ain't complaining! Anyone have one? What's your comments on it?