I had to do some digging to find their phone number and thought I would post it here. It's 1-850-433-1414. I really never had any doubt that they were a reputable company and would fix the problems. I'm sure they were swamped with orders because people wait all year for their great 50% off sales. I'm going to go open the mat package I received. I would have left it packaged and just wrapped it for my DD's Christmas present, but I might as well open it and make sure all is well. If it's not, I can kill two birds with one stone on Monday morning.

I'll let everyone know the results on Monday.

Dolly