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September 10th, 2014, 01:27 PM
#1
Senior Member
Applique Angel
Ethical question- or not.
So I ordered 2 yds of Bella Snow. I often use this color. When I got my order it didn't look white at all- it looks cream. I realize that snow isn't "white- white", but this is most definitely cream. I am in the middle of trying to find some other samples of snow to see if I am just losing my mind. But right now I can't. I called and they said that if it's labeled snow- it's snow, and maybe it's just a change of dye lots. I really don't think it's snow- but I can't prove it.
So now I am stuck with yardage that I really don't like. I guess this is one of the drawbacks of ordering on-line. So if they didn't make a mistake- and the snow I have is the real thing- I don't really have a right to return it. It's what I ordered. I don't feel right returning something, especially yardage, when they didn't make a mistake- or I can't prove it otherwise.
I realize this is a small thing, but I work on a very tight budget, so I am frustrated at myself and the situation.
Thanks for listening.
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