My experience so far M* ordered 3am Black Friday (11/29) Shipped Monday Dec 2nd and received in NC on Thursday the 5th.
Joann's ordered Thanksgiving Day (11/28) Label printed Sunday Dec 1st, Shipped Monday Dec 2nd, arrived Chicago on Dec 3rd.
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My experience so far M* ordered 3am Black Friday (11/29) Shipped Monday Dec 2nd and received in NC on Thursday the 5th.
Joann's ordered Thanksgiving Day (11/28) Label printed Sunday Dec 1st, Shipped Monday Dec 2nd, arrived Chicago on Dec 3rd.
Got an email this evening stating mine was mailed!
Jan F, I did see the post on FB!
I'm really not too worried about the shipment from M*. Nothing in there needs to assembled before gifting, so as long as it arrives by 12/24, I'm in good shape.
Hancocks & Connecting Threads are low on my list of shippers, especially for their performance in customer communication. No problem letting me know you charged my card! Maybe you could let me know you had a deluge of orders and I am still on the list to be helped with my order.
Update on Connecting Threads: My order shipped yesterday. The FedEx Smartpost number doesn't work. Also, I ordered a half yard of one fabric. Specifically remember order one half yard cut, along with some fat quarters. The invoice now shows that items as qty 2 at 1.49 each - I've got a bad feeling that I'm getting two FQs rather than one half yard. I NEED the half yard if I'm to get five applique pieces out of one cut, or I would have ordered three FQs. Communication sent to them but nothing back yet.
I placed an order w/ CT on Cyber Monday and received a notice on Friday that it was shipped out. I'm sure they are all deluged with orders. Hopefully yours will come soon.
I think you'll be OK on the 1/2 yard from CT, I've ordered 1/2 and full yards from them and I think they just use those numbers to denote the size of the cut. 1 is an FQ, 2 is a 1/2 yard, 4 is a yard, etc.
My 9-to-5 job is with a company that distributes art & drafting supplies. We sell to wholesalers and retailers (but not the general public), many of whom are online companies, both large and small. It is our customers who put our products on sale for their customers on Cyber-Monday. But we don't hire extra order-entry or warehouse workers for the one week after Thanksgiving; frankly, in order to train them (which would take longer than a week) we would have to pull our staff off of what they are already struggling to accomplish. We just get to every order as soon as possible. But we're frequently backed up for the first week or so of December. Add to that the sorts of weather-related shipping delays we've seen in the Eastern US in the past week, and the consumer (that's you) is left waiting... and waiting...
If you are ordering something online, it is HIGHLY likely that the company from whom you are purchasing does not even have a brick-and-mortar warehouse. So if the distributor for the widget you ordered from www dot stuffisus dot com is backed up due to so many orders coming in from multiple websites, you are just going to have to wait. It may or may not have anything to do with the company you're dealing with.
M*QC is unusual in that what we order from them is shipped from Hamilton, and when they are out of stock, we find out. I placed an order over a week ago and as far as I know, it has not even been pulled from the shelf yet. THAT'S OKAY. The reason I like to order from them (in addition to the hilarious emails! :D ) is that I feel that I know these people (even though I don't), and I am absolutely confident that they are doing the best they can. My order may not arrive as soon as I'd like, but I'm willing to wait, because I know how stressful their jobs can be. And I'd rather wait a few days than have some poor driver get into a wreck in the snow.
Do me a favor? Please email the head of any company with whom you do business that does right by you and let them know you appreciate it. Nothing motivates people to work harder than to know their efforts are appreciated.
*backs away from the soap box*
Blessings,
~ Sally \0/
Amy, give FedEx a minimum of 24 hours before the tracking will show up online. Sometimes it just takes that long for the computers to catch up.Quote:
Originally Posted by nyscpa2be
Very true. I think I need to get off the computer and go quilt something. Maybe that will get me out of this GRRRRR cycle and into a :) cycle.Quote:
Originally Posted by SallyO'Sews