I'm waiting for a replacement spool to get here from CT. When I got my order the clear nylon thread was already starting to unwind with two long threads coming out from the top of the spool even with the clear plastic wrap still on it. I didn't want to take the wrapper off of it and find the whole thing starting to unwind. I contacted them before I did remove it because I wasn't sure if this was the way the spool was suppose to be. They replied back and will be sending another spool. The rest of my spools were perfect so not sure if this was an off issue with this type of thread. Not seen this happen with any of the other threads I've gotten from them.