Re: Don't make your best customer mad at you!
Maybe if corporate knew about the manager's poor customer service they would realize that the shrinkage problem is being caused by an inept manager. If you are hesitant to notify corporate I'm sure this store has a district manager that could be notified.
Re: Don't make your best customer mad at you!
Quote:
Originally Posted by
Jean Sewing Machine
They threaten to close this store because of the shrinkage. I guess I could complain to corporate but that would be one more nail in their coffin. And then instead of driving one mile, I would be driving 20 miles one way to get my zippers. Can't handle that.
Jean, who told you that the store has been threatened with closing because of shrink? Was it a manager or a sales associate?