Don't make your best customer mad at you!

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Originally Posted by Jean Sewing Machine

She didn't give me a discount! She charged me full price for 9 strips of fabric and called it a discount because she didn't make me pay for the full 10 strip roll when it was missing a piece.

Those Big Lots $7.50 jelly rolls are looking might good right now!

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Be careful with them. I looked at them, they are not really quality fabric. I didn't buy any.

The sad thing is all customers should be treated nice, not just those who spend lots of money there, I have similar problems with one of the Hancocks near me. Never looked at there jelly rolls, you mean they only have 10 strips in them?

The stupidity, rudeness and plain lack of common (not to mention good business) sense of PEOPLE never cease to amaze me. I would be mad as all that too!

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Originally Posted by kensington

Be careful with them. I looked at them, they are not really quality fabric. I didn't buy any.

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I've used them more than once. They wash up fine and soften when the sizing is out of them. They're not Moda quality, but work for me when I'm practicing with a quilt design that I want to rehearse before committing expensive fabric to the project.

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Originally Posted by kensington

Be careful with them. I looked at them, they are not really quality fabric. I didn't buy any.

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I have a bunch of them that my DD got for me...don't know what I'm going to do with them because they are cut all wonky. I might just put them in with my scraps and use them up.

That is a long time for something damaged to sit on the shelf. At our store damaged goods that are still sellable go to *sold as is* status at 75% off and put in a bin for 30 days if after 30 days they have not moved they go in the garbage.sometimes sad also but at least you get 3 days to get a real good deal...The big down fall ... employees are not allowed to purchase *sold as is* items :icon_sniff:

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Originally Posted by Iris Girl

That is a long time for something damaged to sit on the shelf. At our store damaged goods that are still sellable go to *sold as is* status at 75% off and put in a bin for 30 days if after 30 days they have not moved they go in the garbage.sometimes sad also but at least you get 3 days to get a real good deal...The big down fall ... employees are not allowed to purchase *sold as is* items :icon_sniff:

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now, wouldn't that make sense? Too bad Hancock is being managed so poorly that they don't get it.

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Originally Posted by buckeyequilter

I have a bunch of them that my DD got for me...don't know what I'm going to do with them because they are cut all wonky. I might just put them in with my scraps and use them up.

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I guess I've been lucky, because mine have been fine.

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Originally Posted by Iris Girl

That is a long time for something damaged to sit on the shelf. At our store damaged goods that are still sellable go to *sold as is* status at 75% off and put in a bin for 30 days if after 30 days they have not moved they go in the garbage.sometimes sad also but at least you get 3 days to get a real good deal...The big down fall ... employees are not allowed to purchase *sold as is* items :icon_sniff:

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OH, at Joann's we get first pick of the "as-is" items. I stalk them like a vulture just waiting lol. And we still get our employee discount on top of the %off.

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Originally Posted by K. McEuen

I am assuming that this was a new manager? It's hard work breaking in new staff. The women at Joann's by me mostly know me by name. When the new manager came he had no clue and wondered why they all knew me. He asked if I used to work there.

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Karen, did you tell him you work hard at spending your hard earned $$s there? LOL