I just ordered machine quilting and paid on 7-21. No order confirmation. I shipped the quilt top and backing and they received it on Monday. I have been concerned because I usually get confirmation of my order. But, I called them today and they did get the order and payment, and the quilt arrived safely. They did say I would get a phone call when the quilt is ready and shipped. I love MSQ and wouldn't use anyone else, but I miss not getting any kind of confirmation that my order is in process.

Vicki C