What a shame! They want customers and yet they treat them like dirt? I don't get that! I am so sorry you had such a terrible experience.

You've taught me a lesson when I start to give quilt lessons--don't criticize the people's choice of supplies, don't talk on the phone, get done what needs to get done, and hope people will return. No wonder there were only 2 in the class. As for the comment that the low attendance made the teachers behave like crabs (I was going to use the 5 letter word starting with b here), how are they going to build attendance if they act like that? And if I only had two in my class, I would give them my UNDIVIDED attention, regardless of what I got paid.