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  1. #1
    PlanoDebbie is offline Junior Member
    Machine Stitcher

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    Default Newbie to Longarm Quilting

    I have become addicted to watching the video tutorials from MSQC and have just completed a few projects that I learned from there! Just finally discovered this forum after ordering some fabric from them last week.

    So....here's my big question that I haven't quite found anywhere. Last year I took the plunge and bought my very first Longarm Quilting machine. It's a Queen Quilter 18 (or something like that!). It sat in the boxes for about 8 months until I finally cleared enough room in my loft to set it up. After a long 8 hour day we finally got it set up and leveled.

    I've been sewing and quilting for nearly 40 years now, so I'm not new to quilting, just the longarm machine. My regular sewing machine came with a beautiful book with color pictures of everything from threading the machine, to how to sew in zippers and use all of the great stitches available. It also came with several trouble-shooting lists of what to check for. My beautiful new EXTREMELY EXPENSIVE machine came with a 15 page stapled together black and white hand-out that basically tells me nothing! I'm so frustrated! It shows a picture of where to put machine oil into a spot on the throat that doesn't exist. I have no clue how much oil to add, nor do I find the dip-stick it tells me to check. The pictures on how to thread the machine are not close-up pics, so I don't know if I'm doing that right. Directions for inserting the bobbin do not tell which way the thread should be going. The machine does not seem to glide smoothly across the conduit pipes. Can I wax the pipes at all? My thread breaks constantly. I bought good thread. It skips stitches a lot. From what I've read, that means that the tracking device is not properly reading that the machine is moving. How do I fix that? The thread is loopy on the bottom. I read that this indicates my top tension needs adjusting. I haven't been able to get it just right yet. Finally I decided that maybe I should change out the needle. I read some directions that indicated exactly which side needed to be facing away from me. Now....my machine won't even work. The motor just buzzes and the needle won't go down.

    Besides taking Xanax, does anyone have any advice for me? I would gladly pay someone to come to my house to help me get it all set up and teach me how to use it, but I don't know of any Longarm dealers in the Dallas area. I ordered my machine from a place in California.

    The last time I truly felt inept at sewing was when I was 8 years old and trying to hand-stitch together scraps of fabric to make clothes for my barbie doll. Every time I look at my machine I feel like that 8 year old once again.

    Soooooooooo frustrated! Thanks in advance for ANY advice and help!
    Debbie
    The Scrappy Quilter

  2. #2
    NanaB's Avatar NanaB is offline Senior Member
    The Guild President

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    Default Re: Newbie to Longarm Quilting

    Debbie, I am so sorry that this isn't working for you. Have you looked on the internet for a website for the machine? There HAS to be some information out there someplace. Good luck to you. Let us know how things turn out.
    I pray when risen from the dead before the Lord I stand; perhaps a crown upon my head, but with a needle in my hand.

    Becki

  3. #3
    stitching woman's Avatar stitching woman is offline Senior Member
    Missouri Star

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    Default Re: Newbie to Longarm Quilting

    Debbie, I know nothing about your machine but am so sorry you are having so much trouble with it. Have you checked for dealers in your area that might be willing to help you out or have a better manual for you? I would not put wax on the poles as that might come off on the encoders and gum them up. I had a problem with my machine skipping stitches and found that cleaning the poles with alcohol fixed the problem.

    Best of luck.
    Bernice

  4. #4
    Sandy Navas's Avatar Sandy Navas is online now Senior Member
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    Default Re: Newbie to Longarm Quilting

    Debbie, first of all, thanks for joining us here and WELCOME to the best quilting forum around. I feel all your frustrations because my Li'l Sis and I bought a machine together (not the same as yours) and for the first six or seven months had nothing but troubles - most of them the same as what you are describing. We finally had our machine sent back to the factory and they discovered that one of the lead wires to the computer was faulty. They also replaced the encoders and now it is humming along. I would do some internet searches and don't give up. Contact the place where you bought the machine and see if they can give you some advice and suggestions. I do know if you are out of level or if there is dust or lint on your rails that could definitely interfere with your stitches.

    Give us some more detail about the brand of quilter, what computer you have, and what frame. We also have a group here (check at the top of the page in the blue banner to locate the groups) and there are several knowledgeable people who may be able to help you out. One way or the other you will be up and quilting your little heart out . . . hopefully soon!!
    Be warned. I am BORED.
    This could be dangerous.

    When you get cold just go stand in the corner.
    They are usually 90 degrees.

    A giraffe's coffee would be cold by the time it reached the bottom of his throat.
    Ever think about that? No? You only think about yourself??

  5. #5
    buckeyequilter's Avatar buckeyequilter is online now Senior Member
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    Default Re: Newbie to Longarm Quilting

    Hi and welcome to the forum

    Sorry you're having so many problems..I don't know anything about long arm quilting...but I did find this site, your machine might be made by Tin Lizzie http://tinlizzie18.com/ you might be able to go from here and find something to help you. Good luck!
    Last edited by buckeyequilter; June 18th, 2012 at 03:19 PM.
    Shirley aka buckeyequilter
    I work to support a sewing habit that I don't have time for, because I work!

  6. #6
    SuzyQue is offline Senior Member
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    Default Re: Newbie to Longarm Quilting

    Check out your local library and see if they have the book The Ultimate Guide to LongArm Machine Quilting by Linda Taylor. I have found it to be helpful and informative. I have an old style long arm inherited from my mom, but have not gotten proficient at it yet. Still scared! This was a summer goal....to get it up and going! Good luck. I feel your frustration!

  7. #7
    auntiemern's Avatar auntiemern is online now Senior Member
    Missouri Star

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    Default Re: Newbie to Longarm Quilting

    Don't know anything about your machine, but welcome to the forum from Missouri.
    You should check out our FB Group

    The Quilting Cupboard https://www.facebook.com/groups/quiltingcupboard//

    Blankets wrap you in warmth, quilts wrap you in love

    Marilyn......

  8. #8
    Pattycake is offline Senior Member
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    Default Re: Newbie to Longarm Quilting

    You might do a search on YouTube for videos relating to your machine that are available online. There are videos there for about anything I need to know about my HQ.

  9. #9
    Pattycake is offline Senior Member
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    Default Re: Newbie to Longarm Quilting

    Maybe this will help. It's the manual for a Queen Quilter. If it's the one for your machine you can print it.

    http://www.empress18.com/New_Manual_...en_Quilter.pdf
    Last edited by Pattycake; June 18th, 2012 at 06:50 PM.

  10. #10
    Jean Sewing Machine's Avatar Jean Sewing Machine is offline Senior Member
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    Default Re: Newbie to Longarm Quilting

    My Pfaff is a Tin Lizzie machine, as are the Viking Husquavarna machines. I got a lot of information from the Husky website, because my 15 page stapled together instruction didn't help Me much. I bought a DVD called "i've got a longarm and am not afraid to use it" that is very good. I"ll look up the link and post it. I bought a machine in April and it isn't plugged in yet, so you are farther ahead than I am!

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